Food Runner, Watr

Starwood Hotels•Austin, TX

2d•Onsite

About The Position

A Food Runner at WATR works effectively as part of the service team of the Restaurant/Bar. The Food Runner is primarily responsible, but not limited to, the proper delivery of food from the kitchen to the guest and assisting with overall service to the guest.

Requirements

Are organized and proficient at multitasking
Are a reliable team player willing to learn and adapt to new situations
Strong communication and customer service skills
Able to lift at least 50 lbs.
Able to stand for long periods of time
Proficient in verbal and written English communication
Food Handling certification (can be obtained during employment)
Employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel

Responsibilities

Maintains a working knowledge of full food and drink menu while making recommendations
Follow high standards of food product, sanitation, storage, and handling procedures
Keeps all service areas clean, organized, and stocked
Follow server’s food orders in placing correct item in front of correct guest
Assist servers in any tableside presentation
Follow service pace in delivering food from kitchen to guest’s table and ensure food quality and presentation
Willingness to assist busser or fellow servers in clearing and resetting tables when needed
Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling
Practice highest regards for safety within all areas and with all materials
Follow and adhere to all standards set forth by federal and state guidelines
Perform other related activities as assigned by management
Guarantee neat and quality service
Participate in daily shift meetings
Adhere to strict uniform & grooming standards