PT-Food Runner

Sage Hospitality Group•Philadelphia, PA
•Onsite

About The Position

The Food Runner is responsible for delivering food promptly and ensuring plate presentation and food quality meet the highest possible standards. The role requires thorough knowledge of restaurant operations, table and station arrangements, menus, beverages, service procedures, equipment, and point-of-sale systems. The associate also supports coworkers and other departments to contribute to the overall performance of the restaurant and hotel.

Requirements

  • High school education or equivalent.
  • At least 3 months of experience in a similar position.
  • Basic knowledge of restaurant operations.
  • Ability to communicate in English verbally and in writing with guests, coworkers, and management.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperation, with minimal supervision.
  • Ability to lift, push, pull, and carry up to 50 pounds, including serving trays, carts, tables, chairs, and small equipment, for up to 75% of the time.
  • Ability to travel up to 300 feet regularly throughout the shift.
  • Ability to stand continuously during preparation, service, or expediting.
  • Ability to see small objects at arm’s length and read meters and controls.

Responsibilities

  • Deliver food promptly and ensure plate presentation and food quality meet required standards.
  • Maintain knowledge of table, seat, and station numbers; room capacity; operating hours; table setup; and restaurant dress code.
  • Follow departmental policies and service procedures.
  • Know the restaurant’s liquor, wine, beer, and non-alcoholic selections, as well as glassware and garnishes.
  • Know menu items, prices, preparation methods and times, ingredients, and standards for taste, appearance, texture, temperature, portion size, garnish, and presentation.
  • Comply with state liquor regulations, including restrictions on serving minors and intoxicated persons.
  • Use and maintain equipment correctly and only for its intended purpose.
  • Maintain knowledge of point-of-sale and manual systems.
  • Assist other employees and departments to support the overall performance of the department and hotel.
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