Casa Gianna Food Runner
About The Position
The Food Runner is primarily responsible for delivering food orders from the kitchen to customers’ tables rapidly and accurately. This role also involves maintaining the cleanliness of the expo line, organizing order tickets, and communicating effectively with the team. The Food Runner acts as the point of contact between Front of the House and Back of the House staff, communicating food orders to chefs with attention to priorities like food allergies. They assist wait staff with table setting, ensure food is served by safety standards, and check in with customers to ensure their experience is satisfactory. This position also involves removing dirty dishes, upholding sanitation and food safety principles, and relaying customer satisfaction reports to management. Handling customer requests with a positive attitude is essential.
Requirements
- Minimum 1 year of experience as a Busser, Food Runner, or other entry-level role in a restaurant.
- Flexibility to work in shifts, including weekends, evenings, and holidays.
- Understanding of hygiene and food safety rules.
- Physical ability and stamina to carry heavy trays and stand for long hours.
- Friendly, responsible, and punctual.
- Customer Services oriented.
- Excellent communication skills.
- Ability to multi-task.
- Attention to detail, cleanliness, and safety.
Nice To Haves
- Spanish language skills (preferred)
Responsibilities
- Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
- Acting as the point of contact between Front of the House and Back of the House staff.
- Communicating food orders to chefs, paying attention to priorities (e.g. food allergies).
- Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins.
- Ensure food is served by safety standards (e.g. proper temperature).
- Check in with customers and take additional orders or refill water, as needed.
- Remove dirty dishes and utensils.
- Uphold sanitation and food safety principles.
- Check in with customers to ensure their experience is satisfactory.
- Relay reports of customer satisfaction to the management and relevant parties.
- Handle different requests from customers always with a positive attitude.
Benefits
- Competitive salary
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
