Mason Street Grill Food Runner - Part Time

The Marcus Corporation•Milwaukee, WI

11d•Onsite

About The Position

Mason Street Grill is looking for a dedicated individual to join our team and help uphold our reputation for outstanding hospitality, exceptional cuisine, and warm, genuine service. Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

Requirements

Ability to work in a fast-paced, high-volume restaurant environment while maintaining attention to detail.
Excellent communication skills and a strong commitment to guest service and teamwork.
Ability to stand and walk for extended periods and frequently lift and carry trays or items weighing up to 25 pounds.
Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
Previous restaurant experience is preferred but not required; a positive attitude, reliability, and willingness to learn are essential.

Responsibilities

Deliver food orders quickly and accurately from the kitchen to guests while ensuring proper presentation and quality standards are maintained.
Communicate effectively with servers, chefs, and kitchen staff to ensure seamless service and guest satisfaction.
Assist in maintaining dining room cleanliness, including resetting tables, stocking service stations, and supporting overall restaurant operations.
Verify food orders for accuracy, including accompaniments, modifications, and special dietary requests before delivery.
Provide friendly, professional interactions with guests and respond promptly to requests while supporting the restaurant team during busy service periods.

Benefits

Competitive Pay
Early Wage Access
Paid Time Off
Discounted On-Site Self-Parking
401(k) employer match
Access to Employee Assistance Programs
Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.
Complimentary, well-balanced meal every shift.
Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters