Food Runner - Seasonal
About The Position
At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement. Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning. A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity. Nemacolin is a private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, spanning more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience. Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.
Requirements
- Friendly and outgoing personality.
- Ability to stand up to 8 hours at a time.
- Must be able to lift up to 25lbs.
- Must be able to speak the English language fluently.
- Must be able to handle high-volume, fast paced situations.
- Must be able to work a variety of shifts – including holidays, weekends, evenings, etc.
- Strong organizational skills.
- Ability to effectively perform multiple tasks.
- Ability to interface professionally with business contacts and customers.
- High school diploma or equivalent.
- Minimum of 2 years of experience in a guest service role.
Nice To Haves
- Strong understanding of hospitality industry helpful.
Responsibilities
- Actively build and retain guest relations.
- Act as a mentor to other employees and coworkers to provide superior guest service.
- Stock items needed for service.
- Change out products while adhering to state health department regulations & standards.
- Prepare base plates & assist expo with final touches to the plates, like wipes & garnishes.
- Make a positive contribution to the work environment through presentation of positive attitude, demonstration of cooperation and teamwork, and constructive approach to daily events.
- Report any potential safety hazards to management immediately.
- Perform all tasks assigned by the manager (side-work, cleaning etc.), including other duties outside of daily-weekly checklist duties.
- Maintain detailed knowledge of menu items & allergens.
- Keep lines of communication clear & open with serving staff & culinary team.
- Prioritize multiple tasks & maintain collective & genuine in high volume situations.
- Adhere to SOPs, including but not limited to phone etiquette, personal appearance, timing & attendance, guest interactions.
- Maintain general & accurate resort knowledge & the surrounding area.
- Obtain & maintain a RAMP certification through the state of PA.
- Perform other job duties as assigned.
Benefits
- Paid training and structured onboarding
- Hands-on learning and cross-department opportunities
- Clear pathways for advancement and internal promotion
- Recognition through individual and team honors
- Competitive hourly wages
- Attractive 401(k) program
- Medical, dental, and vision coverage for eligible associates
- Paid time off and holiday compensation
- Discounted associate meals and uniform services
- Savings across resort dining, retail, spa, and activities
- Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
