Food Runner

One Off Hospitality Group Ltd•Highwood, IL

12d•Onsite

About The Position

For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home. POSITION SUMMARY: The food runner is responsible for delivering food from the kitchen to the guests in a manner that is in accordance with the service standards of One Off Hospitality.

Requirements

High School Diploma or GED graduate
Food Handler Certification required
Ability to handle stress under pressure
Willingness to maintain a clean, healthy, and safe working environment
Ability to coordinate multiple activities with attention to detail
Ability to work independently, with minimal supervision
Ability to be flexible with job demands and open minded when being asked to complete tasks
Ability to operate and use all equipment necessary to run the restaurant
Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds
Ability to work varied hours/days as business dictates
Ability to stand for up to 8-10 hours a day
Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Responsibilities

Maintains a cheerful, courteous disposition and a neat, clean and professional image
Gains knowledge and becomes completely proficient with the food menu
Properly describes each dish upon delivery to the table
Answers any guest questions regarding ingredients, cooking technique or concerns about allergies and dietary restrictions
Acts as the liaison between the front of the house and the back of the house through communication with the service staff members and the expediter
Fulfills any guest requests that may arise as food is being delivered (if you are unable to fulfill that request personally, it is your responsibility to find another team member who can be of assistance)
Keeps service stations clean, neat and orderly
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
Performs shift change and/or opening or closing duties
Adheres to all company safety and sanitation policies and procedures
Assists other team members as needed or when business needs dictates