Food Runner / Busser

Churchill Downs Incorporated•Berlin, MD

2d•Onsite

About The Position

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome overnight team while ensuring a good time for our guests. This is a full time, year round position with an excellent compensation package. This includes medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options. The Food Runner/Busser is responsible for ensuring the efficient delivery of food from the kitchen to guests while supporting overall dining room operations. This role maintains the pace and flow of service, ensures food quality and presentation standards are met, and assists in keeping the dining environment clean, organized, and guest-ready at all times. This position pays $15.00 per hour.

Requirements

One (1)–two (2) years of restaurant experience preferred (food running and/or bussing)
Strong communication and interpersonal skills with guests, coworkers, and management
Ability to work in a fast-paced, high-volume environment
Excellent organizational, multitasking, and time management skills
Customer-focused with strong attention to detail
Ability to remain calm and effective under pressure
Ability to follow written, verbal, and demonstrated instructions consistently
Knowledge of menu items and restaurant operations preferred
Must maintain professional appearance and good hygiene standards
Ability to build and maintain positive team relationships
Must be able to read, write, speak, and understand English sufficiently to perform job duties
Must be available to work a flexible schedule, including days, nights, weekends, and holidays
Black non-slip shoes required
High school diploma or equivalent preferred
Must be able to obtain and maintain a valid Maryland gaming license
Must be able to stand, walk, and move for extended periods throughout shift
Ability to lift, carry, push, and pull up to 40–50 pounds repeatedly
Ability to bend, stoop, kneel, and crouch
Must be comfortable working in a moderate to loud environment with flashing and bright lights
Requires continuous movement throughout assigned areas

Nice To Haves

One (1)–two (2) years of restaurant experience preferred (food running and/or bussing)
Knowledge of menu items and restaurant operations preferred

Responsibilities

Creates and ensures a fun-filled, entertaining, and exciting environment where service excellence is paramount
Serves guests in a friendly, efficient, and professional manner
Delivers food promptly from the kitchen to guests, ensuring accuracy, presentation, and proper temperature
Announces menu items upon delivery to guests
Manages food flow and assists in organizing orders and food trays for timely service
Communicates effectively between kitchen, servers, and bartenders
Assists wait staff and bartenders in meeting guests’ needs
Addresses guest service concerns and relays feedback to Food & Beverage Management
Removes dirty dishes from dining areas and resets tables to established specifications
Maintains clean, organized, and fully stocked workstations and side stations
Assists with bar support duties, including restocking ice as needed
Ensures all work areas meet sanitation standards in accordance with Health Department codes
Identifies and helps eliminate service obstacles in kitchen and dining operations
Promotes outstanding guest relations, teamwork, honesty, and trust among staff
Supports servers and bussers with duties as assigned
Performs all other duties as assigned