Food Runner / Busser

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

19h•$18 - $25•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or general education degree (GED) with experience working in the Food and Beverage industry
Flexibly in schedule as it will change often
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
In compliance with state liquor laws, must be at least 18 years of age.
Occasional heavy lifting (up to 50 lbs)
Reasonable accommodations will be made for individuals with disabilities

Nice To Haves

Committed to joining a team that provides world-class service
Willing to learn, grow and deliver 5-star service to our guests

Responsibilities

Execute guest service duties in accordance with Forbes/AAA inspection standards and Broadmoor Standards of Excellence
Know the table numbers and seat numbers for all areas of the restaurant
Serve food from kitchen to guests in an efficient manner
Communicate with serving staff and kitchen staff to ensure accuracy of orders
Communicate directly with chef/expeditor to insure proper timing of service
Be knowledgeable in food product, and food preparations.
Understand what the kitchen is serving and ensure all food is properly served at the tables
Maintain thorough menu knowledge
Be able to expedite the food coming to the window from the chef/kitchen staff
Inspect orders for accuracy prior to serving. Bring any concerns to the attention of the Chef de Cuisine or Sous Chef immediately
Be able to answer questions guests might have regarding food being served
Observe guests and respond to any additional requests
Carry dirty dishes from dining room to kitchen
Wipe table tops and chairs with damp cloth
Replace soiled table linens and set tables with silverware and glassware
Replenish supply of clean linens, silverware, glassware, and dishes in dining room
Serve and refill water and other beverages as required
Maintain cleanliness of the Hotel Bar
Help pre-bus and attend to guest needs
Remove trash, soiled linen, and so on
Set up and maintain beverage stations
Return stacked bus trays to dish room
Set up and break downside stands
Break down and re-set restaurant in accordance with side-work
Report tips in accordance with IRS regulations
Check schedule daily, as it is subject to change
Maintain courteous, professional and polite attitude with all other service and kitchen staff
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Maintain knowledge of Broadmoor history and grounds
Maintain knowledge of Broadmoor restaurants and retail outlets
Maintain knowledge of local points of interest and activities
Willingness to work in a fast-paced, team-oriented environment
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Other duties as assigned