Forestry Camp Taproom Food Runner/Barback

Burial Beer•Asheville, NC

9h•Onsite

About The Position

Burial Beer Co is looking for a service oriented team player to join our Front of House team at the Forestry Camp Taproom. Located on historic grounds, with plenty of room to spread out and explore, the Forestry Camp Taproom experience features over 24 taps, a full service kitchen highlighting approachable American dishes, cocktails, and a highly-curated selection of wine. Our support team members provide vital bar assistance, drop food and drinks to customers, provide customer service and help retrieve and clean service wares. About Us Burial Beer Co. was founded in 2013 by Doug Reiser, Jess Reiser and Tim Gormley and driven by a passion for craft, community and the creative. Burial invests in consistency and integrity of the product we make, the cultural values we embody and the community we live in. Connection runs deep with intention to source ingredients with story and humanity, within the commitment to building relationships in our industry and community and in our support of one another. Values We Practice CONNECTIVITY - Celebrating the human experience through storytelling, personal relationships, and meaningful collaborations. COURAGE - Empowering yourself and those around you to go beyond what you know and boldly innovate with the understanding that failure and discomfort are essential to continued growth INCLUSIVITY - Cultivating a safe, supportive and accessible environment of opportunities that honor, respect and uplift individual identities and experiences. INTEGRITY - Setting and upholding a standard of quality for the processes we implement, the products we craft, the experiences we create and the values we embody The Job To succeed in this role, you are professional, friendly, and are willing to meet the highest standards of quality customer service. You thrive in a high volume service environment, and ensure that our guests receive great customer service and a memorable experience. This support role shares typical bar assistance, bussing and food service responsibilities. Advancement to bartending is not guaranteed and is based on taproom need, tenure, performance, and availability.

Requirements

Previous FOH restaurant/bar experience is a plus
18 years of age or older
Able to work nights, weekends, and holiday weekends
Ability to work in a fast-paced environment
Physical ability to lift kegs
Must be able to stand for long periods of time
Must pass a background check prior to employment
Additional education, training, certificates, or experience may be required
Ability to stand and walk for extended periods of time
Ability to lift, carry, push, and pull items weighing up to 50 pounds regularly
Frequent bending, stooping, reaching, and kneeling throughout the shift.
Ability to navigate quickly and safely in crowded or confined spaces.
Comfortable working in varying environments, including warm or cold conditions
Ability to perform repetitive motions

Responsibilities

Provide direct customer service to patrons of the venue during visits to drop food or drinks, collect service ware, or engage in communication
Report concerns and compliments to food and bartending teams from customers or own observations
Collect and ensure cleanliness of plateware and glassware and report any issues to manager
Maintain cleanliness of dishwasher weekly by disassembling and cleaning components
Clean trash and debris around the property as needed
Empty trash and recycling when full
Change kegs when volume allows
Communicate with management/bartenders about the state of the taproom and report any issues that need to be addressed
Relay information to bartenders regarding customers, especially those engaging in prohibited activities
Maintain a working knowledge of the company, brand, and beers so you can provide informed responses to customers if asked.
Complete side work tasks as assigned
Placing and replacing silverware as needed.
Delivering beverages from the bartender if needed.
Stocking serving stations
Removing guests’ dirty dishes and utensils.
Delivering used dishes and utensils to the kitchen for cleaning
Clearing tables as guests complete their meals and preparing tables for next guests
Following and maintaining all sanitation and safety procedures.
Performing closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for the morning shift