Food Runner and Expo-JB's Boathouse Restaurant

Margaritaville Lake Resort Lake of the Ozarks•Osage Beach, MO

1d•Onsite

About The Position

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and serving excellent food is at the very heart of that. With good pay, extensive benefits and a family atmosphere, we are looking for an energetic and well-organized individual who can keep calm in a storm at our busy JBs Boathouse Restaurant! As the Food Runner/ Expo, you are the liaison between the front and back of house, ensuring that orders are coming out and are meeting the brand standards. This position requires a good understanding of the food ordering and serving process.

Requirements

Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Ability to accurately report information.
Ability to scrupulously follow all Driftwood and hotel policies and procedures.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Consistently maintain positive demeanor.
Assumes responsibility for personal growth and development.
Adheres to Driftwood and Margaritaville Lake Resort uniform, grooming and appearance standards.
Conducts him himself professionally at all times.
Minimum lifting/pulling of 40 pounds.
Being on feet for an entire shift, possibly 8 hours or more.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing
Must be at least 18 years of age

Nice To Haves

Relevant training and experience preferred.

Responsibilities

Coordinate with kitchen to expedite guest orders, maintain brand standards of food, and ensure prompt deliver and accuracy of orders.
Be the liaison between the Front of House and Back of House.
Stock expo station with appropriate supplies, including silverware, paper products, condiments, etc.
Deliver food to our guests, remember to always serve from the left if possible.
Ensure food is placed at the correct seat number, letting the guest know what the dish is.
Assist server with clearing tables when possible.
Must know every menu item, what the ingredients are and which condiments and/or cutlery come with that dish.
Assist wait staff in providing excellent service (bringing guests needed cutlery and condiments)
Stay on expo line at all time when not otherwise busy with work.
Maintain cleanliness in work area including expo line, floors, and surrounding work areas by keeping the area swept, mopped, free from spills, trash, debris, etc.