Food Retail Brand Location Supervisor - Howard University

Aramark•WASHINGTON, DC, DC

1d•$23 - $27•Onsite

About The Position

The Starbucks Supervisor is responsible for supporting the daily operations of the Starbucks location, ensuring excellent customer service, product quality, cleanliness, and team accountability. This position helps lead employees during assigned shifts and ensures standards are followed consistently.

Requirements

Strong customer service, communication, and leadership skills.
Ability to work in a fast-paced environment.
Ability to work mornings, evenings, weekends, holidays, and special events as business needs require.

Nice To Haves

Previous Starbucks, coffee shop, retail, food service, or supervisory experience preferred.

Responsibilities

Support daily Starbucks operations, including opening, closing, production, service, and restocking.
Ensure drinks and food items are prepared according to Starbucks standards and recipes.
Provide direction, coaching, and support to baristas and food service employees.
Monitor customer service, speed of service, product quality, and cleanliness.
Ensure employees follow uniform, attendance, safety, sanitation, and workplace expectations.
Assist with inventory, ordering, product rotation, and waste control.
Address guest concerns professionally and escalate issues when needed.
Communicate staffing, equipment, product, and employee concerns to management.
Support a positive, respectful, and accountable work environment.