Food Rescue Coordinator

Freestore Foodbank•Cincinnati, OH

12h•Onsite

About The Position

Under the direction of the Manager of Agency Relations, the Food Rescue Coordinator supports food rescue program efforts. This is an 18-month grant-funded position responsible for monthly poundage and Meal Connect reporting, following up on missing information, overseeing food drives, and engaging the community to create additional drives. The role works with CPM-Food Rescue to run reports that identify gaps in food rescue and serves as relationship manager for mid-level and small food rescue operations. The coordinator expands programs in line with strategic goals and community needs; ensures partners meet program standards; conducts donor outreach, partner engagement, training, onboarding, and community visits; and builds the capacity of existing donor, retailer, and partner relationships. The position provides internal and external customer service and collaborates with agency relations, distribution, logistics, and finance teams to support program operations, food distribution, and agency needs. Responsibilities also include coordinating pickup and delivery schedules, supporting fair product distribution, collecting data and feedback for continuous quality improvement and impact measurement, and participating in fundraising, special events, and community activities supported by or in support of FSFB.

Requirements

Bachelor’s degree preferred or five years of equivalent experience.
Experience in program management, nonprofit management, social services, development, donor relations, and/or relationship management.
Understanding and practical experience using lean management principles and philosophies to drive continuous improvement of business processes in alignment with organizational goals.
Valid driver’s license and automobile insurance.
Excellent verbal and written communication skills.
Ability to accomplish goals within timeframes and complete reports by appropriate dates.
Comfort with Microsoft Suite and ability to learn additional software platforms.

Responsibilities

Manage monthly Meal Connect reporting, train new contacts to submit information, and follow up on missing information.
Oversee monthly poundage reporting for food rescue accounts and gather missing information.
Work with CPM-Food Rescue to run reports that identify gaps in food rescue.
Oversee food drives and engage the community to create additional food drives.
Serve as relationship manager for mid-level and small food rescue operations.
Expand programs as determined by strategic goals and community needs.
Ensure partner organizations meet program standards and requirements, including donor outreach, partner engagement, training and onboarding, community visits, and monthly data collection and reporting oversight.
Provide outstanding external and internal customer service.
Build the capacity of existing partnerships with donors and retailers.
Work with CPM-Food Rescue and the agency relations team to determine and build capacity of food rescue-enabled partner organizations.
Work with community members and partner agencies to manage and maximize food drive donations.
Collaborate with Distribution Center personnel on program logistics, including transportation for large food drives and other activities.
Identify opportunities to collaborate with nonprofit agencies to expand new or existing programs and services.
Provide direction and information to Distribution Operations, Logistics, and Finance to support optimal food distribution and agency and program needs.
Assist in monitoring and developing fair and equitable distribution of products to partner agencies through various distribution methods.
Coordinate an effective agency pickup and delivery schedule.
Collect qualitative and quantitative data for continuous quality improvement and impact measurement, including surveys and feedback from children, parents, and site coordinators.
Participate in fundraising, special events, and other community activities supported by or in support of FSFB.
Perform additional duties as assigned.