Food Quality Compliance Manager - Retail Division

LSG Sky Chefs•Irving, TX

6d•Onsite

About The Position

Join our Retail Division Quality team and help drive food safety, quality excellence, and regulatory compliance across a growing network of Ready-to-Eat manufacturing and retail locations. This highly visible leadership role partners with operations, quality teams, customers, and suppliers to develop and strengthen Food Safety and Quality Management Systems, ensuring product integrity, compliance with FDA, USDA, and GFSI requirements, and adherence to customer and brand expectations. The ideal candidate is a collaborative leader who thrives in a fast-paced environment, builds strong partnerships across multiple locations, and is passionate about protecting both our customers and our brand.

Requirements

Bachelor of Science in Food Science, Biology or related scientific/Food field
At least 5-7 years’ experience in quality assurance, field operations or related food industry experience in managing Quality Assurance Programs, and/or Manufacturing Systems
3 plus years working with USDA facilities
Direct experience with food labeling requirements, regulations and nutritional panels/compliance
Experience in conducting external and internal audits
Working knowledge of Hazard Analysis of Critical Control Points, (HACCP), Good Manufacturing Practices, (GMPs), ISO Standards, International food standards and regulations, BRC certification process, manufacturing best practices and continuous improvement and general microbiology
Proactive problem-solving and creative decision-making skills
Experience in a team-based management and multi-unit environment
Ability to facilitate groups and communicate effectively at all levels in the organization.
Strong oral, written and interpersonal skills with analytical, organizational and planning expertise
Ability to facilitate groups and experience in writing training materials preferred
Strong knowledge of Microsoft Office and Windows-based computer applications
60% – 70% Travel after initial training period at Americas Regional Headquarters

Nice To Haves

Preventive Controls Qualified Individual (PCQI)
Internal auditor certification (GSFI scheme)
HACCP and Seafood HACCP certification
GFSI schemes certification such as BRC, FSSC 22000, SQF

Responsibilities

Create, develop, maintain and communicate best-in-class food safety and quality management systems
Measure supplier and CSC compliance to quality systems standards to identify and address high risk concerns through audit and inspections
Lead improvement, corrective and preventative actions with US operations & market teams.
Provide technical and subject matter expertise as required.
Contribute to the design of new products, processes and procedures with risk assessments, establishing quality systems, defining quality requirements, qualifying new suppliers and writing, reviewing and approval of specifications.
Contribute to cost, capacity and contingency projects.
Provide coaching and training to CSC leadership on all food safety, quality and problem solving programs, as well as facilitation training of the Quality Systems
Conduct assessments with emphasis in food safety
Ensure customer requirements relevant to quality and food safety are met
Conduct vendor inspections to qualify or verify vendors in conjunction with procurement, and assist with supplier accreditation and recalls when needed
Provide monthly progress reports for distribution
Participate and support company sponsored initiatives such as Lean Manufacturing
Engage with Key Customers and provide leadership to ensure highest standards are met
Evaluate the level of compliance to Food and Drug Administration (FDA) and USDA regulations
Manage and maintain all documentation according to USDA, FDA and Company requirements
Assist with the implementation of USDA, FDA and GQS components
Participate and support company sponsored initiatives such as Lean Manufacturing