Food Production Team Lead

BJC HealthCare • Shiloh, IL

7d • Onsite

About The Position

Memorial Hospital in Belleville is seeking a Food Production Team Lead to join their Food & Nutrition Service team. This role provides assistance to the Supervisor in Patient Services and/or the production manager in the Commissary Kitchen, ensuring patients receive the correct diet and screening for food allergens and modified diets. The Team Lead is responsible for coaching and training new associates, opening and closing procedures, performing audits for compliance, and conducting Service Recovery with patients, families, and customers.

Requirements

• High School Diploma or GED
• <2 years experience
• No Supervisor Experience

Nice To Haves

• 2-5 years experience
• < 2 years Supervisor Experience
• Serve Safe certification

Responsibilities

• Has knowledge of all special/modified diets. Assists Diet Techs and Catering Associates with meal selections by providing guidance/training based on prescribed diet order and diet/allergen restrictions.
• Assists various positions to ensure quality, productivity and timely delivery of service.
• Reviews tray tickets, reviews allergy alerts, performs tray assessment audits, 5S Audits, conducts standards audits, sanitation audits and conducts galley audits on the nursing units. Shares results with staff and monitors action plan(s).
• Opens and closes the Patient Services area and/or the Commissary Kitchen in the absence of a supervisor.
• Demonstrates/teaches “Standard Work” processes and all meal delivery program standards to Diet Techs and Catering Associates. Provides encouragement, feedback and mentoring to trainees. Assesses performance and behavioral skills- provides feedback on annual performance evaluations.
• Provides a high level of guest service recovery to nursing staff, production staff, supervisory staff, patients, families, and customers of the Commissary Kitchen.
• Demonstrates/teaches safe food handling, Infection Control Prevention, and basic computer software applications. Monitors food quality during meal service focusing on food and equipment temperature compliance. Tracks statistics needed for monthly reporting.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED