Food Production Manager

GSO • Baltimore, MD

5h • $21 - $26 • Onsite

About The Position

The Fresh Market is seeking a passionate and energetic leader to join their team as a Production Manager. This role involves managing team members and overseeing the operational procedures and standards of the production department to deliver the best products and complete meal solutions for guests. It's a fast-paced position requiring efficiency, effectiveness, and a passion for excellence, especially during early morning operations. The Production Manager reports to the Store Operations Manager and is expected to embody a culture of leadership, hospitality, excellence, and teamwork.

Requirements

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Food safety certification, or ability to obtain post-hire.
• Must be 21 years of age or older.

Nice To Haves

• Associate’s degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

Responsibilities

• Direct, manage, and assist all functions of the Production department, demonstrating excellence for team members and guests.
• Manage the production for key items to support Deli-CMS, Meat-Seafood, Bakery, and Produce departments.
• Properly receive and stock goods, following rotation standards when replenishing product levels.
• Manage product to reduce shrink and damage.
• Direct teams to handle, cut, and prepare a variety of the department's meat, cheeses, bread, prepacked produce, and convenient meal solutions while maintaining quality product levels.
• Provide training to team members through The Fresh Market Academy, including "on-the-job" and online training, to ensure excellent guest service, safety, security, efficiency, and minimized product loss.
• Lead, engage, motivate, and manage team members to provide excellent guest service.
• Provide coaching for team members to further their development and increase retention.
• Create and manage team schedules, aligning production to support guest shopping hours.
• Ensure department adherence to all safety requirements and protocols, including food safety per TFM policies and per law.

Benefits

• Team Member discount up to 40%
• Early Earn Wage Access (access up to 50% of earned wages on-demand per pay period)
• 401K contribution and company match
• Financial Wellness Program
• Personal time off and additional time off purchase plans
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family
• Discounts on pet insurance, daycare, event tickets, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree