Food Operations Manager 3
About The Position
Join Sodexo and help create a welcoming dining experience that supports student success while advancing your career with a global leader in food service management. Sodexo's Campus Segment is seeking a dynamic Food Operations Manager 3 to join our team at Southern Connecticut State University located in New Haven, CT. This leadership role is responsible for overseeing daily dining operations within a vibrant campus environment that includes residential dining, retail food venues, catering, and conference services. The ideal candidate will be a hands-on leader with a passion for developing teams, delivering exceptional customer experiences, and driving operational excellence. You'll play a key role in ensuring quality, safety, efficiency, and innovation across multiple dining locations while supporting the university's mission and Sodexo's commitment to service excellence.
Requirements
- Experience managing food service operations in a high-volume environment such as higher education, healthcare, hospitality, contract food service, or large-scale retail dining.
- Strong leadership skills with a proven ability to motivate, develop, and retain employees.
- Knowledge of food safety, sanitation, HACCP, and quality assurance programs.
- Experience managing labor, food costs, inventory, and operational budgets.
- Strong organizational, communication, and problem-solving skills.
- Ability to build positive relationships with clients, students, guests, and team members.
- Proficiency with food service technology, reporting systems, and Microsoft Office applications.
- Flexibility to support evening and weekend operations as business needs require.
- Bachelor’s Degree or equivalent experience
- 3 years Minimum Management Experience
- 3 years Minimum Functional Experience - work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Responsibilities
- Lead and support daily food service operations across residential dining and retail venues.
- Ensure exceptional guest experiences through strong customer service and hospitality standards.
- Manage and develop frontline staff, providing coaching, training, and performance management.
- Support financial performance by monitoring labor, food costs, inventory, and purchasing.
- Maintain compliance with Sodexo standards, food safety regulations, HACCP, and sanitation requirements.
- Collaborate with culinary, catering, and campus partners to execute special events and campus programs.
- Drive operational efficiencies and continuous improvement initiatives.
- Monitor and maintain high standards for food quality, presentation, and service execution.
- Assist with scheduling, staffing plans, and employee engagement initiatives.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
