PT Food Lion To Go Associate

Ahold Delhaize • Emporia, KS

14h • Onsite

About The Position

This position is primarily responsible for providing fast, easy, flexible, and friendly service to customers. The Associate will assist the Food Lion To-Go Lead in maintaining standards according to the Food Lion standard practice manual and maximizing sales through excellent customer service.

Requirements

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Ability to shop multiple customer orders using the designated tools and equipment.
• Ability to recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products.
• Ability to substitute items when requested.
• Ability to scan, bag, and label purchases efficiently and accurately, while following established company policy and procedure.
• Ability to verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages.
• Ability to assist customers picking up orders.
• Ability to complete Accountability Form from end to end process.
• Ability to be courteous and helpful to other associates.
• Ability to wear the Food Lion uniform with apron, complete with name badge, when on duty.
• Ability to maintain a neat and clean appearance while adhering to the Food Lion dress code.
• Ability to control store’s expenses through proper use of store supplies.
• Ability to adhere to all company guidelines, policies and standard practices.
• Ability to observe and correct all unsafe conditions that could cause associate or customer accidents.
• Ability to notify QA of any cleaning issues or maintenance required for To-Go area and equipment.
• Must successfully complete Computer Based Training (CBT) and Training Aid courses.

Responsibilities

• Provide fast, easy, flexible, and friendly service to customers.
• Assist the Food Lion To-Go Lead in maintaining standards.
• Maximize sales through excellent customer service.
• Smile, greet each customer, use their name whenever possible, and provide prompt, accurate, and friendly service.
• Engage customers to create a positive shopping experience.
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy.
• Shop multiple customer orders using designated tools and equipment.
• Recognize and differentiate between all types of produce carried in the store.
• Substitute items when requested.
• Scan, bag, and label purchases efficiently and accurately, following company policy and procedure.
• Verify customer IDs and observe store policies for alcohol sales.
• Assist customers picking up orders.
• Complete the Accountability Form from the end-to-end process.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron and name badge when on duty.
• Maintain a neat and clean appearance adhering to the Food Lion dress code.
• Control store expenses through proper use of supplies.
• Adhere to all company guidelines, policies, and standard practices.
• Observe and correct unsafe conditions.
• Notify QA of any cleaning issues or maintenance required for the To-Go area and equipment.
• Successfully complete Computer Based Training (CBT) and Training Aid courses.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed