Food & Consumables Coach

Wal-Mart Stores East • Reading, PA

5d • Onsite

About The Position

This position leads and develops teams by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance for business solutions, and communicates business objectives to teams effectively. It also models and demonstrates exceptional customer service, manages customer service initiatives, ensures customer needs are resolved, and develops action plans for process improvement. The role drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and promoting a belonging mindset. The role also ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and implements related action plans. It promotes a culture of belonging, attracts and retains talent, empowers and develops talent, and recognizes others' contributions.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training (for facilities that sell firearms).
• A current state-issued Certificate of Eligibility may be required (for facilities that sell only ammunition and have state-specific requirements).
• Associates will be required to attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Models and demonstrates exceptional customer service standards to store associates.
• Drives the financial performance and sales of the designated store area.
• Provides supervision and development opportunities for hourly associates.
• Coordinates, completes, and oversees job-related activities and assignments.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree