(USA) Food & Consumables Coach

Walmart • Monroe, NC

18h • Onsite

About The Position

This position leads and develops teams by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, merchandising, and company direction. The role also includes introducing and leading company change efforts, providing clear expectations, and implementing business solutions. Additionally, the coach models and demonstrates exceptional customer service, manages customer service initiatives, resolves customer needs, and develops action plans for improvement. The role drives financial performance by reviewing profit and loss statements, managing budgets, forecasting, and controlling expenses. It also focuses on merchandise presentation, inventory flow, operational processes, and mitigating shrink to achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset. It ensures compliance with company policies and procedures, supports the company mission and values, and upholds standards of ethics and integrity. The role emphasizes respecting individuals, building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected. It also involves attracting and retaining talent, empowering and developing associates, and recognizing contributions. Acting with integrity, the role maintains high standards of ethics and compliance, models Walmart values, and supports the company's goal of becoming a regenerative company by making a positive impact. It also involves serving customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop. Decisions are made based on data, insights, and analysis, balancing short and long-term priorities. The role encourages continuous improvement, adopts new technologies and skills, and supports others through change.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Tours stores and provides feedback to associates.
• Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates.
• Manages and supports customer service initiatives.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating PL statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
• Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
• Promotes a belonging mindset in the workplace.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
• Identifies and addresses improvement opportunities.
• Demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity.
• Implements related action plans and utilizes the Open Door Policy.
• Provides direction and guidance on applying policies and procedures in executing business processes and practices.
• Builds high-performing teams.
• Embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Works collaboratively and builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent.
• Empowers and develops talent.
• Recognizes other contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Holds oneself and others accountable.
• Supports Walmart's goal of becoming a regenerative company by making a positive impact.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis.
• Balances short and long-term priorities.
• Considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements.
• Adopts and encourages the use of new technologies and skills.
• Supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees