(CAN) Food & Consumables Coach

Walmart • Hamilton, ON

21d • CA$56,100 - CA$66,643 • Onsite

About The Position

As a member of the Store Management Team, this role drives profitable sales through the achievement of sales and profit goals, budget management, and sales forecasts for the Food and Consumables departments. The position leads and develops a team of hourly associates to deliver a positive customer experience through friendly, helpful service and the execution of store processes.

Requirements

• Age – 16 or older

Responsibilities

• Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures. Communicates sales results to associates and guides interpretation of results.
• Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Department Managers and Associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines. Implements new store programs according to Company direction, while evaluating effectiveness to achieve successful results specifically related to Food and Consumables. This role is cross-trained to work proficiently in all areas of the Store when needed.
• Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures and with established safety, security, sales, financial and record keeping procedures and practices. Anticipates and proactively responds to compliance issues, including Total Loss/general controls.
• Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience. As a member of management, models, enforces, and provides direction to associates on friendly and helpful customer service approaches and techniques.
• Supports store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups. Participates in company-sponsored programs, events, and sustainability efforts for associates and customers to emphasize the store’s role as an integral part of the community.
• Leads Associates by conducting regular store meetings and communicating operational direction and initiatives with a focus on the Total Store and OMNI business. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth. Develops all associates and identifies high-potential associates, providing training and development to increase capability.
• Demonstrates Company values by holding Associates accountable through timely, honest, specific and respectful performance feedback and corrective and disciplinary action. Builds and manages relationships with supporting functions (e.g. People, Total Loss, etc.) within the store and market.
• Complies to all Company standards and procedures when handling all merchandise, including but not limited to: alcohol, ammunition, narcotics, and high-ticket. Ensures appropriate cash controls, handling as much as two hundred and fifty thousand dollars per day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed