Food & Consumables Coach

Wal-Mart Louisiana • Lafayette, LA

4d • Onsite

About The Position

This position leads and develops teams by teaching, training, and actively listening to associates. It involves touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. The position models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, develops and implements action plans to correct deficiencies, and provides process improvement leadership. Additionally, it drives the financial performance and sales of the designated store area by reviewing Profit & Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The role provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability. Finally, it ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• For facilities that sell firearms, the position requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, the position may require a current state-issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Models and demonstrates exceptional customer service standards to store associates.
• Drives the financial performance and sales of the designated store area.
• Provides supervision and development opportunities for hourly associates.
• Coordinates, completes, and oversees job-related activities and assignments.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree