About The Position

Along with their cashier/clerk duties the backup scanning clerk and scanning clerk ensures accurate product pricing as well as the proper use of UPC shelf tags, shelf signs and display signs.

Requirements

  • Must be at least 18 years old.
  • Remain helpful, tactful and courteous with both customers and team members.
  • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
  • Add, subtract, divide, multiply and perform other basic business math calculations.
  • Read UPC codes, product labels, shelf signage, business forms, and posted company policies/procedures.
  • Be knowledgeable of a wide variety general department products (grocery, frozen food, HBC, non-foods, liquor, DSD and dairy), including their locations in the store.
  • Memorize product locations.
  • Be dexterous enough with hands and fingers so as to be able to fill and rotate products quickly and use necessary equipment, including box cutters.
  • Communicate openly and professionally through appropriate body language, facial expressions and speech, also communicating in writing when necessary.
  • Listen to and understand verbal and non-verbal communication of customers and fellow members.
  • Stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies weighing 30 – 50lbs.
  • Lift 50 and maneuver up to 100 lbs. while breaking down large and very heavy pallet loads of produce cases, boxes and bags.
  • Operate manual and electric pallet jacks.
  • Often work in walk-in refrigerated coolers.
  • If called upon, night crew clerks may need to learn use of cash registers.

Responsibilities

  • Updating product pricing throughout the general department of the store.
  • Pulling and using transmitted files of new items, discontinued items and new pricing.
  • Ensuring all new shelf tags and signage is hung properly in a timely manner.
  • Facilitating price checks, including sending pertinent messages to the pricing integrity department.
  • Maintaining a positive and friendly attitude towards customers and fellow team members.
  • Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you.
  • Focusing on providing fast and friendly customer service.
  • Processing cash register transactions, inputting product costs, giving back change, processing checks, EBTs, WIC checks, refunds, product coupons and gift certificates.
  • Understanding the importance of and monitoring product pricing, signage, and placement and the use of product shelf tags and accompanying UPC codes.
  • Keeps clean, neat, and orderly check stand and work areas.
  • Stocking store products, rotating them as necessary to ensure quality and safer.
  • Performs other duties as needed or assigned by management.
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