Food Captain

Circle K • Walla Walla, WA

12d • $18 - $20 • Onsite

About The Position

The Food Captain is responsible for ensuring all food operational execution in the store is followed to maximize sales and reduce waste. This role involves training, teaching, and coaching store associates on food execution, production, replenishment, ordering, organization, sanitization, and customer service. The Food Captain will be the go-to person in the store for employees with questions related to food products and services. They will also plan and execute food sampling, conduct and lead in-store training on new Foodservice programs, and ensure foodservice areas are stocked and food is rotated using the FIFO method. Additionally, the Food Captain will ensure food items are displayed according to the current Planogram, assist in ordering food products to minimize out-of-stocks and improve shrink, and monitor shrink while improving sales to maximize foodservice profit. Collaboration with BUQAS training personnel is key to ensuring training programs are delivered effectively. The role also includes adhering to food safety practices and procedures, conducting needs analysis, providing recommended actions based on BUQAS visits, and operating within budgeted expectations.

Requirements

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written.
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Nice To Haves

• French skills in Quebec Provinces
• Leading or supervisory experience desired

Responsibilities

• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

Benefits

• Circle K is an Equal Opportunity Employer.
• The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
• Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED