Food Captain

Circle K•Fairview Park, OH

3d•Onsite

About The Position

The Food Captain is responsible for ensuring all food operational execution in the store is followed to maximize sales and reduce waste. This role involves training, teaching, and coaching store associates on food execution, production, replenishment, ordering, organization, sanitization, and customer service. The Food Captain will be the go-to person in the store for employees with questions related to food products and services, and will plan and execute food sampling for employees and customers. They will also conduct and lead in-store training for store employees and operation teams on new Foodservice programs, modeling an established train-the-trainer program, and follow up with refresher training activities as needed. The Food Captain ensures foodservice areas are stocked and food is rotated using the FIFO method, and that food items are displayed according to the current Planogram. They will order or assist in ordering food products to lower out-of-stocks and improve shrink, while monitoring shrink and improving sales to maximize foodservice profit. This role involves identifying, suggesting, training, and continuously collaborating with BUQAS training personnel to ensure manager and store employee Foodservice training programs are delivered effectively, and conducting needs analysis and providing recommended actions based on BUQAS visits. The Food Captain operates within budgeted expectations.

Requirements

Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry.
Experience in training, leadership, team building.
Skills in collaboration, cooperation, communication and organization.
Food Manager Certification, Approved certifications include ServSafe and NRFSP.
Strong communication skills in English, both verbally and written.
French skills in Quebec Provinces.
Customer service-oriented / excellent customer service skills.
Consistently delivering within deadlines.
Communicates effectively (written and oral) with customers, management, associates, and vendors.

Nice To Haves

Leading or supervisory experience desired.

Responsibilities

Ensures all food operational execution in store are followed to maximize sales and reduce waste.
Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service.
Be the go-to person in store for employees with questions connected to food products and services.
Plan and execute food sampling for employees and customers.
Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program.
Follow up with and conduct refresher training activities for store employees as needed.
Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation.
Food items are displayed using current Planogram provided by your Business Unit.
Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink.
Monitor shrink while improving sales, to maximize foodservice profit.
Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered.
Food safety practices and procedures.
Conduct needs analysis and provide recommended actions based on BUQAS visits.
Operate within budgeted expectations.

Benefits

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
Our mission at Circle K is to make people's lives a little easier every day.
Our global family of 130,000 people in over 16,000 stores and 26 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us.
We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve.
No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
When you grow, we grow - together.