Food Captain

Circle K•West Richland, WA

1d•Onsite

About The Position

The Food Captain is responsible for ensuring all food operational execution in the store is followed to maximize sales and reduce waste. This role involves training, teaching, and coaching store associates on food execution, production, replenishment, ordering, organization, sanitization, and customer service. The Food Captain will be the go-to person in the store for employees with questions related to food products and services, and will plan and execute food sampling. They will also conduct and lead in-store training for store employees and operation teams on all new Foodservice programs, following an established train-the-trainer program, and conduct refresher training activities as needed. Ensuring foodservice areas are stocked and food is rotated using the FIFO method, and that food items are displayed according to the current Planogram, are key responsibilities. The Food Captain will monitor shrink while improving sales to maximize foodservice profit and collaborate with BUQAS training personnel to ensure training programs are delivered effectively. They will also conduct needs analysis and provide recommended actions based on BUQAS visits, operating within budgeted expectations.

Requirements

High school diploma or equivalate
Education/instructional, or equivalent retail training experience
Leading or supervisory experience desired
Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
Experience in training, leadership, team building
Skills in collaboration, cooperation, communication and organization
Food Manager Certification, Approved certifications include ServSafe and NRFSP
Strong communication skills in English, both verbally and written.
French skills in Quebec Provinces
Customer service-oriented / excellent customer service skills
Consistently delivering within deadlines
Communicates effectively (written and oral) with customers, management, associates, and vendors

Responsibilities

Ensures all food operational execution in store are followed to maximize sales and reduce waste.
Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service.
Be the go-to person in store for employees with questions connected to food products and services.
Plan and execute food sampling for employees and customers.
Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program.
Follow up with and conduct refresher training activities for store employees as needed.
Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation.
Food items are displayed using current Planogram provided by your Business Unit.
Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink.
Monitor shrink while improving sales, to maximize foodservice profit.
Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered.
Conduct needs analysis and provide recommended actions based on BUQAS visits.
Operate within budgeted expectations.

Benefits

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
Our mission at Circle K is to make people's lives a little easier every day.
Our global family of 130,000 people in over 16,000 stores and 26 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us.
We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve.
No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
When you grow, we grow - together.