Food & Beverage Team Members

DRIFTWOOD HOSPITALITY MANAGEMENT•Albany, NY

9d•Onsite

About The Position

Albany Marriott's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. We are renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Requirements

Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card or in the process of being certified
Hold a valid TABC license
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage equipment, e.g., coffee maker.

Responsibilities

Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items.
Responsible for preparing and serving alcoholic and non-alcoholic beverages while providing excellent guest service.
Maintains cleanliness of the bar area, handles payments, and ensures guests have an enjoyable experience.
Provides friendly and attentive service to guests by taking orders, delivering food and beverages, and ensuring customer satisfaction throughout the dining experience.
Supports the restaurant team by clearing and resetting tables, delivering food, assisting servers, and helping maintain a clean and organized dining area.
Greets guests, manages seating arrangements, answers phones, and helps create a welcoming and positive first impression for all guests.
Assists with various restaurant and banquet operations including guest service, food delivery, setup, cleanup, and maintaining cleanliness standards.
Supports bartenders by stocking supplies, replenishing ice and glassware, and maintaining cleanliness and organization behind the bar.