Food & Beverage Team Leader

Target•Strongsville, OH
•$22 - $37•Onsite

About The Position

The Food & Beverage Team Leader leads a team responsible for keeping food and food-service products fresh, in stock, available, accurately priced, and properly presented. The role oversees replenishment, inventory accuracy, food safety, merchandising, pricing, promotional signing, and department operations, with a focus on delivering a consistent, guest-first experience and meeting sales goals. The leader plans and prioritizes daily and weekly workload, assigns and follows up on tasks, reviews business results and trends, and develops team members through hiring support, training, coaching, feedback, and accountability. The position also collaborates with store leadership and vendors, maintains food-safety and brand standards where applicable, supports guest-service activities, and helps uphold safety, security, compliance, and inclusive workplace practices. The role may occasionally assume store-level leader-on-duty responsibilities. This is a physically active, full-time position with a variable schedule that may include nights, weekends, holidays, closing shifts, and peak shopping times. Weekly hours are not guaranteed to reach 40 and may fluctuate according to business needs. Work may involve refrigeration and freezer conditions, allergens, varying temperatures and humidity, ladders, and frequent movement of merchandise weighing up to 44 pounds.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash-register operations as needed.
  • Ability to climb up and down ladders if needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends, holidays, and closing shifts; reliable and prompt attendance.
  • Ability to work in refrigeration and freezer conditions and in areas where common allergens may be handled or present.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous retail and/or food experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and ensure team members understand and consistently meet those commitments.
  • Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
  • Understand sales goals and plan and execute daily and weekly workload, including merchandising, pricing, sales-floor display changes, sampling, and promotions.
  • Lead a guest-focused Food & Beverage team and complete the Food & Beverage Daily Standards walk.
  • Assess Food & Beverage and Food Service backroom and sales-floor areas daily, prioritize business needs, identify team workload, and review reports for trends and follow-up.
  • Set clear goals and expectations with guidance from the direct leader and hold team members accountable.
  • Partner with store leadership through communication and collaboration to influence sales performance and workload delivery.
  • Maintain fresh, full, and food-safe areas through inventory management, area routines, and food-safety policies and procedures.
  • Assign tasks based on planned workload and guest traffic, aligned with weekly and monthly business priorities.
  • Validate progress on assigned tasks and production-area routines and reinforce best practices.
  • Model best practices and address skill gaps through development, coaching, training, and team interactions.
  • Lead team huddles to communicate priorities and trends using store reporting and headquarters communications.
  • Develop vendor partnerships, set expectations, follow up on brand standards, and support reliable in-stock conditions; place store-initiated orders where applicable.
  • Stay current on relevant products and trends and educate team members.
  • Support hiring and onboarding of new team members and participate in those processes.
  • Support guest services such as backup cashiering, order pickup, and Drive Up, while following applicable laws and compliance requirements.
  • Become a subject-matter expert in applicable federal, state, and local adult-beverage laws and help protect the store’s liquor license, if applicable.
  • Uphold Starbucks and Pizza Hut brand standards and maintain productive partnerships with Starbucks district managers, if applicable.
  • Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training or certifications.
  • Demonstrate ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
  • Model safe behaviors, identify and correct hazards, assist with incident response, and report or investigate injuries accurately and promptly.
  • Model physical-security processes and support storewide merchandise-protection strategies, including ordering, storage, and application as directed.
  • Promote inclusivity by valuing diverse perspectives and creating respectful, equitable experiences.
  • Follow safe and secure processes as a key carrier.
  • Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
  • Address store emergency and compliance requirements and perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available; eligibility varies.
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