Food & Beverage Team Leader - SE Denver, CO

Target•Denver, CO

7h•Onsite

About The Position

The Food & Beverage team enables a consistent experience for guests by ensuring product is fresh, in stock, available, accurately priced, and signed on the sales floor. They are experts in operations, process, and efficiency. This team leads food and food services, including replenishment, inventory accuracy, food safety, presentation, and ensuring price accuracy and promotional signing processes for all Food & Beverage areas of the store. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Team Leader provides skills and experience in guest service fundamentals, building a guest-first and freshness culture, Food & Beverage business fundamentals (department sales trends, freshness, food safety and quality, inventory management, item reliability, guest shopping patterns, pricing and promotions strategies), planning department workload to support priorities and deliver sales goals, and leading a team of hourly team members (interviewing, training, coaching, evaluating, retaining, and developing talent).

Requirements

Must be at least 18 years old or older
High school diploma or equivalent
Previous retail and/or food experience preferred, but not required
Strong interest and knowledge of the Food & Beverage business
Lead and hold others accountable
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Access all areas of the building to respond to guest or team member issues.
Interpret instructions, reports and information.
Accurately handle cash register operations as needed.
Climb up and down ladders if needed.
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present.
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.
Ability to remain mobile for the duration of a scheduled shifts (shift length may vary).

Nice To Haves

Previous retail and/or food experience

Responsibilities

Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience.
Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution, celebrate wins, drive results that deliver outcomes, and elevate the guest experience.
Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement, including merchandising, pricing, changes to sales floor merchandise displays, sampling, and promotions.
With guidance from your direct leader, lead a guest-focused, efficient Food & Beverage team that strives to deliver the Food & Beverage standards by completing the Food & Beverage Daily Standards walk.
Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking the Target Food & Beverage Standards.
Prioritize business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up.
At the guidance of your direct leader, establish clear goals and expectations and hold team members accountable to those expectations.
Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage check-in and check-outs as daily connection points.
Maintain a fresh, full, and food-safe area during all operating hours leveraging strong inventory management, area routines, and Food Safety policies and procedures.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching, training, and team interactions.
Lead team huddles to communicate focuses and trends, leveraging store reporting and HQ communications.
Develop and maintain partnerships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met, and areas are reliably in-stock.
Ensure product is available for guests by placing store-initiated orders according to best practices (where applicable).
Remain up-to-date on relevant trends and products to educate team members.
Support your leader in the hiring and onboarding process of new team members.
Participate in team hiring and onboarding processes.
Support guest services such as back-up cashier, order pick up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
Become a subject matter expert in federal, state, and local adult beverage laws as they apply to the business and protect the store’s liquor license (if applicable).
Lead the team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, following up on key takeaways from their time in your store (if applicable).
Complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings, and follow-up on key takeaways from their time in your store.
Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding the team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model the execution of physical security processes in order to enhance the in-store security culture.
Support merchandise protection strategies across the total store, including ordering, storage, and application as directed by best practices.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
As a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
Address all store emergency and compliance requirements.
Perform all other duties based on business needs.