J1 Summer Work & Travel Food & Beverage Support FOH
About The Position
The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities. Omni Grove Park Inn and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.
Requirements
- Be committed to providing exceptional customer service
- Ability to multi-task and work as a team player
- Excellent verbal communication
- Flexible Scheduling to include days, nights, weekends, and holidays
- Ability to stand for the duration of an entire shift.
- Ability to walk, run, bend, push, pull and lift moderate to heavy weight.
Responsibilities
- Answering phone correctly and politely
- Takes reservations as needed and enter into Open Table correctly according to training guidelines
- Greeting guests and seat guests
- Keep host stand clean and organized
- Control heavy volume at Restaurant entrance
- Knowledge of hotel property
- Inform the guest about daily features and menu items
- Attend to and anticipate guest’s needs
- Familiarization with menu and know how to properly take to go orders as needed
- Follow server rotation, seating and informing servers with chits correctly
- Inform manager of all potential issues or complaints immediately
- Provide nightly guest tracking to manager prior to leaving
- Knowledge of fine dining/ upscale service/ serving specifics
- Stock side stands and kitchen with items necessary to serve tables.
- Get ice supply for side stations.
- Interact with guests
- Set tables with clean, pressed linen, china, polished silver, and glassware
- Ensure furniture and floors are clean and arranged according to specifications
- Assist servers during meal period
- Remove any extra settings
- Deliver food to tables.
- Exposure to Food and Beverage hazardous cleaning chemicals.
- Exposure to food items and beverages.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
