Food & Beverage Support Expert On Call
About The Position
The Food & Beverage Support Expert is a dynamic, guest-focused role designed to provide operational support across multiple Food & Beverage outlets and events based on business demand. This on-call position offers the opportunity to rotate between various front-of-house responsibilities, including Host/Hostess, Server Assistant, Server, and Banquet Server functions, while delivering exceptional service consistent with Four Seasons standards. This role is ideal for hospitality professionals who enjoy variety, thrive in a fast-paced environment, and are passionate about creating memorable guest experiences.
Requirements
- Previous Food & Beverage, restaurant, hospitality, banquet, or customer service experience preferred.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Excellent guest service and problem-solving abilities.
- Attention to detail and strong organizational skills.
- Good command of the English language.
- Must possess legal work authorization in the United States.
Responsibilities
- Welcome and greet guests in a warm and professional manner.
- Manage restaurant reservations, seating arrangements, and table assignments.
- Answer telephone calls following Four Seasons standards.
- Maintain accurate station charts and restaurant cover counts.
- Accommodate guest preferences whenever possible.
- Assist service teams by setting, clearing, and resetting tables.
- Deliver food and beverages promptly and accurately.
- Provide water, bread, and other guest amenities according to Four Seasons standards.
- Maintain cleanliness and organization of dining and service areas.
- Restock linens, china, glassware, silverware, and service supplies.
- Present menu offerings with confidence and enthusiasm.
- Describe menu items, ingredients, preparation methods, and beverage selections.
- Communicate guest requests, dietary restrictions, and special accommodations accurately.
- Anticipate guest needs and provide personalized service throughout the dining experience.
- Assist with the setup, service, and breakdown of banquet functions and special events.
- Ensure event spaces are prepared according to banquet specifications.
- Deliver attentive and professional service during meetings, receptions, and catered events.
- Respond promptly and professionally to guest requests and concerns.
- Work collaboratively with team members and leaders across Food & Beverage outlets.
- Maintain cleanliness, organization, and compliance with health and safety standards.
- Follow Four Seasons policies, standards of conduct, and service expectations.
- Support departmental operations as business levels and staffing needs require.
Benefits
- Sick Pay
- Complimentary shift meal prepared by our Culinary Team
- Complimentary dry cleaning of employee uniforms
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
