Food & Beverage Supervisor

Horseshoe Bay Resort•Oak Brook, IL
•$22 - $25•Onsite

About The Position

Crescent Hotels & Resorts is hiring a Food & Beverage Supervisor, also referred to in the posting as a Restaurant Supervisor, for Le Méridien Chicago - Oakbrook Center in Oak Brook, Illinois. The supervisor assists the Restaurant Manager and works closely with the Food & Beverage team to ensure service standards are consistently met. During assigned shifts, the role oversees restaurant, bar, coffee bar, and room service operations, ensuring exceptional guest experiences and attentiveness to guest needs and service cues. The supervisor maintains order and control in a fast-paced environment, supports the safety of employees and guests, and applies knowledge of health and safety standards and basic employment policies. The role also maintains cleanliness and proper setup throughout the restaurant, including service stations, tables, and overall presentation. The posting emphasizes organizational and time-management skills, flexibility to work varied shifts, and a hands-on approach to mentoring and developing the team. Crescent describes its workplace as inclusive and committed to respecting associates' differences and fostering open conversations about race, equity, diversity, and inclusion.

Requirements

  • At least 1–2 years of proven leadership experience in a restaurant or hotel.
  • Strong organizational and communication skills.
  • A hands-on approach and a passion for mentoring and developing the team.
  • Commitment to creating a guest-first environment.
  • Food Handler and TIPS certifications.
  • Food Manager certification.
  • Knowledge of health and safety standards and basic employment policies.
  • Flexibility to work a variety of shifts, including days, evenings, weekends, and holidays.

Nice To Haves

  • Experience with TOAST POS is a plus.
  • Enthusiasm, teamwork, attention to detail, and dedication are listed as preferred behaviors.
  • Motivation by peer recognition, growth opportunities, and the ability to make an impact is preferred.

Responsibilities

  • Assist the Restaurant Manager and collaborate with the Food & Beverage team to ensure service standards are consistently met.
  • Supervise restaurant, bar, coffee bar, and room service operations during assigned shifts.
  • Ensure exceptional guest experiences and respond attentively to guest needs and service cues.
  • Maintain order and control in a fast-paced environment while supporting the safety of employees and guests.
  • Maintain restaurant cleanliness and proper setup, including service stations, tables, and overall presentation.
  • Mentor and develop team members.

Benefits

  • Highly competitive wages.
  • Exceptional benefit plan for eligible associates and their family members.
  • 401(k) matching program for eligible associates.
  • Discounts at Crescent-managed properties in North America for associates and their families.
  • Hotel room discounts at Marriott-branded properties worldwide.
  • Health and wellness programs.
  • Learning and development opportunities.
  • Travel discounts.
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