Food & Beverage Shift Lead

Onni Group of Companies • Chicago, IL

2d • Onsite

About The Position

Are you passionate about crafting exceptional dining experiences and leading a dynamic team in a bustling cafe and wine bar setting? As a Food and Beverage Shift Lead, you'll take the reins during shifts, ensuring smooth operations, top-tier customer service, and a welcoming atmosphere for guests. From preparing signature beverages and dishes to coordinating team tasks and keeping the space organized, this role offers the perfect blend of leadership, creativity, and hands-on service. If you're ready to lead with enthusiasm, tackle challenges with finesse, and create memorable moments for our guests, we want to meet you! Evenings and Weekends required.

Requirements

• Previous experience as a barista/cook/supervisor
• Previous experience as a shift lead.
• High School Diploma or GED

Nice To Haves

• Restuarant and/or coffee shop experience preferred

Responsibilities

• Lead shift operations by delegating tasks, managing breaks, and ensuring smooth workflow during peak and downtime.
• Oversee administrative duties, including payroll, sales reporting, and daily team communication.
• Deliver exceptional customer service by greeting guests, taking and serving orders, and addressing concerns with tact and professionalism.
• Ensure a positive guest experience by maintaining menu knowledge, accommodating dietary preferences, and promoting current offers.
• Handle cash transactions, operate POS systems, and manage inventory for food and beverage supplies.
• Prepare and serve beverages, food items, and assist with food prep tasks as needed.
• Maintain cleanliness and organization of all areas, complying with safety and sanitation standards.
• Support team members with deliveries, stocking, and following established service procedures.
• Other Duties as required

Benefits

• Competitive pay & a Comprehensive Benefit Package.
• Health Saving Account
• Flexible Saving Account
• Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED