FOOD & BEVERAGE SERVER

Kampgrounds Of America, Inc.•Niagara Falls, ON

1d•Onsite

About The Position

The Server is responsible for greeting guests, taking food and drink orders and ensuring guests are satisfied throughout their meal. They are required to communicate with kitchen staff to make sure food orders are prepared correctly and delivered in timely manner.

Requirements

Hear and speak the English language fluently
Experience in customer service and resolving customer issues
Working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Able to work nights, weekends, and holidays
Smart Serve certified

Nice To Haves

Smart Serve Certified

Responsibilities

Greet guests and maintain a friendly demeanor throughout their dining experience.
Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies.
Clear, clean and reset tables as needed.
Ability to operate POS system.
Assists with basic food preparation as needed.
Understand and communicate current menu
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Be familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen.
Ensures safe handling of chemicals in accordance with department standards and utilizes proper personal protective equipment (PPE) when appropriate.