Food & Beverage Outlet Assistant Manager

Hollywood Casino St. Louis•Maryland Heights, MO
•Onsite

About The Position

Administers the overall activities of the restaurant operation on assigned shift. Establishes and administers training programs within the assigned restaurants. Counsels, guides and instructs personnel in the proper performance of their duties. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours. Ensures that available facilities are adequate for performance of duties by assigned personnel. Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated. Monitors appearance of food served and communicates deviations from standard. Performs assigned input work in compiling annual budgets. Prepares and coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel. Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant. Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas. Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.

Requirements

  • Bachelor degree in Food and Beverage or related field.
  • Five years of experience in the restaurant industry including 2-3 years as a supervisor.
  • Must be able to train, follow and execute training manuals.
  • Must have proven performance in implementing and maintaining food production operational standards.
  • Must have excellent supervisory and communication skills/customer service.
  • Must have knowledge of kitchen/restaurant sanitation, operation and maintenance of equipment.
  • Must be able to work any day of the week and any shift, including holidays and weekends.
  • Must pass Missouri Gaming License Process.
  • Must present a well-groomed appearance.

Responsibilities

  • Administer the overall activities of the restaurant operation on assigned shift.
  • Establish and administer training programs within the assigned restaurants.
  • Counsel, guide and instruct personnel in the proper performance of their duties.
  • Direct the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards.
  • Assist in the maintenance and development of procedures for food service and inspect menu items for maximum customer satisfaction.
  • Supervise staff on shift and ensure proper staffing levels to provide high standards of service with minimum labor hours.
  • Ensure available facilities are adequate for performance of duties by assigned personnel.
  • Maintain and instruct assigned personnel on safety policies and procedures, and follow up to ensure that hazards are eliminated.
  • Monitor appearance of food served and communicate deviations from standard.
  • Perform assigned input work in compiling annual budgets.
  • Prepare and coordinate periodical performance reviews (90 days, annuals, etc.) of assigned personnel.
  • Ensure team members clean their areas as they perform their duties and assist with cleaning in other areas.
  • Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.
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