Administers the overall activities of the restaurant operation on assigned shift. Establishes and administers training programs within the assigned restaurants. Counsels, guides and instructs personnel in the proper performance of their duties. Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards. Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction. Supervises staff on shift and ensures proper staffing levels in order to provide high standards of service with minimum labor hours. Ensures that available facilities are adequate for performance of duties by assigned personnel. Maintains and instructs assigned personnel on safety policies and procedures, and follows up to ensure that hazards are eliminated. Monitors appearance of food served and communicates deviations from standard. Performs assigned input work in compiling annual budgets. Prepares and coordinates the periodical performance reviews (90 days, annuals, etc.) of assigned personnel. Service standards used to measure success include, turnover rate, high staff morale, labor cost in line with budget and cleanliness of restaurant. Ensure team members to clean their areas as they perform their duties and assist with cleaning in other areas. Cross-train those within your department while encouraging, reinforcing and supporting your peers and team.
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Job Type
Full-time
Career Level
Mid Level