Food & Beverage Manager

KW Property Management Careers•Fort Myers, FL

6d•Onsite

About The Position

This role involves managing all Food & Beverage (F&B) operations, ensuring they run within budget and to the highest standards. The position requires leading the F&B team, overseeing customer service, and handling various operational duties. The work environment can be loud and busy, potentially including outdoor work in high temperatures for extended periods. Physical demands include occasional sitting, standing, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing 30 pounds or less, along with manual dexterity, auditory and visual skills, and the ability to follow instructions. This is a full-time exempt-level position requiring a minimum of 40 hours per week, with a schedule that may change based on business needs. The company is a drug-free workplace and an equal opportunity employer.

Requirements

10 years in Food & Beverage
5 years in Food & Beverage Management
Experience in hospitality industry, such as hotels and resorts
Proven food and beverage management experience
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Prior experience in a related position.

Nice To Haves

Culinary school diploma or degree in food service management or related field

Responsibilities

Manage all F&B and day-to-day operations within budget and to the highest standards.
Lead F&B team by attracting, recruiting, training and appraising talented personnel.
Ensure excellent levels of internal and external customer service.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO (First in, First out), and cleanliness.
Complete scheduled inventories and stock and requisition necessary supplies.
Monitor dining rooms for seating availability, service, safety, and well-being of guests.
Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Print, document, and file all financial reports at the close of the day.
Maintain the POS system by inputting any menu or price changes, remove outdated and old menu items.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.