Food & Beverage Manager - Happy Valley Day Lodge (Winter 26/27)
About The Position
This position is responsible for the management of four unique business units (Quick Service Café, Quick Service Burger Restaurant, Full Service Lounge, & Banquet/Events Program) within the Happy Valley Day Lodge. The role requires a strong ability to stay focused and organized, leading a group of 30-40 staff in a fast-paced environment while maintaining high hospitality and service standards. Responsibilities include menu creation, scheduling, payroll, cash management, event planning & execution, inventory management and ordering, and other administrative functions. The manager is responsible for the safe and responsible service of alcohol, adhering to all liquor laws. They will provide training and support to employees, including Servers, Hosts, Bussers, Bartenders, Support Team, Event Staff & F&B Attendants, to achieve guest satisfaction. Additionally, the role involves managing building maintenance, risk management, daily communication with the management team, and employee development through one-on-ones and team coaching. A high level of professionalism and grooming is expected at all times, and participation in weekly Manager meetings to improve guest experience is required.
Requirements
- Experience in a fast-paced restaurant environment in a leadership role
- Min 3yrs+ experience in full-service restaurant management
- Min 2yrs+ experience in banquet/event management
- High knowledge of Wine & Spirits (Level 2 WSET or equivalent)
- Experience in managing/working with a large group of seasonal staff
- High knowledge of computers and Toast systems (or other POS systems)
- High level of diplomacy and proven problem-solving skill dealing with teams and guests
- Must be 19 years old
- Have a Serving it Right Certificate
Nice To Haves
- Experience in tips/gratuities an asset
- Bartending and serving experience an asset
- Hospitality training an asset
Responsibilities
- Management of Quick Service Café, Quick Service Burger Restaurant, Full Service Lounge, & Banquet/Events Program.
- Lead a group of 30-40 staff in a fast-paced environment.
- Maintain a high level of hospitality and service standards.
- Assist in Menu Creation, Scheduling, Payroll, Cash Management, Event Planning & Execution, Inventory Management and Ordering.
- Ensure safe and responsible service of alcohol, abiding by all liquor laws.
- Provide training and support to all employees to achieve guest satisfaction.
- Action building maintenance and attention to risk management.
- Communicate with the Management team through manager logs and verbally.
- Manage all aspects of employee success through one on ones and team coaching.
- Maintain a high level of professionalism, and grooming.
- Participate in weekly Manager meetings, providing suggestions on how to improve guest experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
