Food & Beverage Manager | The St. Anthony, A Luxury Collection Hotel

Crescent Careers • San Antonio, TX

13d • Onsite

About The Position

The St. Anthony, a Luxury Collection Hotel, located in downtown San Antonio, Texas, is seeking a highly qualified, energetic, experienced, and professional Food & Beverage Manager. This AAA Four Diamond hotel, a national historic site opened in 1909, embodies old-world splendor. Crescent Hotels & Resorts, the management company, emphasizes a culture where associates are encouraged to bring their true selves to work, celebrated, and supported in their career journeys through health & wellness programs, learning and development, and travel discounts.

Requirements

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Minimum of 2 year's experience working at a fine casual or fine dining restaurant.
• Excellent knowledge of spirits, classic cocktails, beer and wine.
• The ability to teach, train and mentor the team and elevate their beverage knowledge.
• Must be capable of performing all functions and meeting qualification standards for all hourly positions.
• Frequent bending and stooping required.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.
• Ability to lift at least 30 lbs.

Responsibilities

• Manage all areas of bar and restaurant operations while ensuring the Company’s standards of quality, service, and operations are maintained.
• Manage bar and restaurant during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality, and cleanliness.
• Frequently interacts with guests to ensure they receive the standard experience; follow up on any issues and complaints they may have.
• Ensures all newly hired team members follow and complete their appropriate training plan, including required electronic paperwork.
• Maintain an accurate and up-to-date plan of Department staffing needs.
• Prepares schedules and ensures that their department is staffed for all shifts.
• Staff, train, and develop hourly team members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis.
• Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, R&D, marketing, menus).
• Perform liquor, wine, and beer check in to ensure proper invoicing.
• Ensure proper security procedures are in place to protect team members’, guests’ and Company assets, including security of beer walk-in, liquor room, store room, freezer and office.
• Prepare shift reports.
• Directly supervise team members, coaching, correcting behaviors as needed, and providing recognition to continuously improve performance.
• When acting as Manager on duty, oversee all of the restaurant’s operations, and conduct root cause analysis as needed to guarantee operational efficiency and excellent guest experience.
• Ensure great food is served to every guest through managing all team members.
• Manages inventory efficiently, accurately, and in a cost-effective manner.
• Fosters open communication with BOH and FOH staff.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed