Food & Beverage Manager

Sonesta Hotels • Charlotte, NC

17h • Onsite

About The Position

The F&B Manager is expected to manage all aspects of service within the Outlets to include, Restaurant, Lobby Bar, Pool Bar and Banquets. He/She will comply with all standards of service and operating procedures. The F&B Manager will be instrumental in maintaining concept, beverage menu development and overall guest and employee satisfaction. The F&B Manager will also adhere to all federal, state, and local regulations concerning health, safety, and other compliance requirements. The ideal candidate has a passion for building and leading a highly effective team, for delivering the highest standard of service and the highest quality of food and drinks. The candidate is in tune with current culinary and beverage trends and is able to react to changes in the market quickly. Having demonstrated this passion successfully through professional experience is a must. This position will also require clear communication, motivation skills, productive coaching and precise accountability.

Requirements

• Professional experience demonstrating passion for building and leading a highly effective team, delivering the highest standard of service and the highest quality of food and drinks.
• Clear communication skills.
• Motivation skills.
• Productive coaching skills.
• Precise accountability.
• Proficient in Microsoft Word, Excel and PowerPoint.

Nice To Haves

• In tune with current culinary and beverage trends and able to react to changes in the market quickly.

Responsibilities

• Supervise day-to-day activities of one or more food and/or beverage outlets.
• Plan and organize work.
• Communicate and enforce policies and procedures.
• Responsible for departmental schedules, and labor control.
• Work closely with the F&B Director in all aspects of day to day activities.
• Assist with pricing revisions and updates in POS.
• Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
• Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Monitor performance of the restaurant through analysis of guest feedback and financial results.
• Maintain procedures to ensure the security and proper storage of restaurant inventory, and equipment.
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
• Attract, retain, and motivate the best talent.
• Conduct monthly departmental meetings to uphold departments standard and conduct corporate mandated trainings.
• Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.
• Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.
• Support, comply and promote company initiative, policies and guidelines.
• Handle employee issues in a professional and timely manner.
• Initiate corrective action as needed.
• Responsible for ensuring success through the eyes of employees, guests, and owners.
• Utilize and collaborate with resources across different departments and corporate office.
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
• Focus on the mission and well-being of the department, hotel, and company as a whole.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate our values and GUEST People Standards.
• Track record of delivering exceptional guest and client experience
• Demonstrable expertise in analysis and action taking
• Demonstrate exceptional leadership and motivational skills
• Understand and embrace current contemporary restaurant and bar trends
• Excellent oral and written communication
• Excellent organizational skills and detailed oriented.
• Appropriate professional appearance and demeanor
• Proficient in Microsoft Word, Excel and PowerPoint

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees