Food & Beverage Manager | Full-Time | Kansas Athletics Performance Dining

Oak View Group•Lawrence, KS

1d•Onsite

About The Position

The Food & Beverage Manager at the University of Kansas Athletics is responsible for overseeing the daily operations of Performance Dining, ensuring exceptional guest service, efficient operations, and high-quality food and beverage offerings. This position manages front-of-house team members, maintains operational standards, supports inventory, and fosters a positive team environment. The Food & Beverage Manager works closely with leadership to deliver an outstanding guest experience while maintaining food safety, sanitation, and company standards.

Requirements

High school diploma or GED required
3-5 years of food and beverage or hospitality experience, with at least 2 years in a management or leadership role.
Basic computer skills and experience with point-of-sale (POS) systems.
Knowledge of food safety and sanitation practices.
Food Handler Certification required (or ability to obtain within required timeframe).
Ability to stand and walk for extended periods.
Ability to lift and carry heavy objects.
Frequent bending, reaching, stooping, and lifting.
Ability to work in a fast-paced environment with frequent guest interaction.

Nice To Haves

associate or bachelor’s degree in hospitality, business, or a related field preferred.
Experience in high-volume food service, café, coffee shop, or quick-service restaurant operations preferred.
Strong leadership, organizational, and communication skills.
Ability to lead by example and work effectively in a fast-paced environment.

Responsibilities

Manage the day-to-day operations of Performance Dining, ensuring efficient and effective service.
Lead, coach, manage, and motivate team members, including cashiers, hostesses, food service attendants, and support staff.
Provide exceptional customer service by resolving guest concerns promptly and professionally.
Monitor food and beverage quality, presentation, and consistency.
Ensure compliance with all health, safety, sanitation, and food handling regulations.
Handles scheduling, training, onboarding, and performance coaching of staff.
Oversee opening, closing, and shift change procedures.
Monitor labor costs and staffing levels to meet business demands.
Ensure the dining hall is clean, organized, fully stocked, and visually appealing throughout each shift.
Manage the preparation and execution of catering orders or special events as needed.
Collaborate with culinary and management teams to improve operational efficiency and guest satisfaction.
Enforce company policies, procedures, and service standards.
Complete daily operational reports and communicate shift updates to management.
Perform other duties as assigned