Food & Beverage Manager

Encore Hospitality•Harrisonburg, VA

About The Position

We are seeking a highly motivated, experienced, and guest-focused Food & Beverage Manager to oversee all food and beverage operations at our property. This role is responsible for ensuring exceptional service, maintaining high standards of quality, and driving revenue and profitability through effective leadership and operational excellence.

Requirements

Proven experience (3+ years) in F&B leadership roles, preferably in a hotel or resort setting
Strong leadership and team management skills
Excellent interpersonal, communication, and problem-solving abilities
In-depth knowledge of food and beverage trends, service standards, and cost controls
Proficient in POS systems, inventory software, and Microsoft Office
Ability to work flexible hours, including evenings, weekends, and holidays
Ability to stand and walk for extended periods
Lift up to 40 lbs as needed
Comfortable working in fast-paced, high-pressure environments

Nice To Haves

ServSafe or equivalent food safety certification preferred

Responsibilities

Direct and coordinate all F&B operations across outlets (restaurant, bar, banquets, in-room dining, etc.)
Lead, train, and motivate staff to deliver exceptional guest experiences and uphold brand standards
Develop and implement menus in collaboration with the Executive Chef to ensure variety, quality, and cost control
Monitor inventory, ordering, and cost management to achieve budget goals
Manage scheduling, labor, and staffing needs efficiently
Ensure compliance with health, safety, and sanitation regulations
Handle guest feedback and resolve complaints promptly and professionally
Drive revenue through promotional activities, upselling, and special events
Collaborate with Sales and Events teams to ensure flawless execution of banquets and catered functions
Analyze financial reports and KPIs to identify areas for improvement and growth