Food & Beverage Manager - Holland Civic Center Place

The Sports Facilities CompaniesHolland, MI

About The Position

The Food & Beverage Manager will effectively operate all aspects of food & beverage service for the venue. This position is responsible for delivering an exceptional food & beverage experience for all our guests. The Food & Beverage Manager will be responsible for supervising team members, managing concessions and bar operations.

Requirements

  • Must be at least 21 years old
  • 1-3 years of culinary, cooking, bartending, and/or kitchen experience preferred
  • ServSafe and TIPS Certification is required within 30 days of hire
  • Requires good verbal and customer service communication skills
  • Must have strong work ethic
  • Must be detail-oriented and committed to cleanliness and quality control
  • Ability to maintain focus and positive attitude in a high-volume, fast-paced environment
  • Must be able to work irregular shifts to include nights, weekends, holidays
  • Familiar with point of sale (cash register) systems
  • Must be able to lift 50 pounds
  • Must be able to operate quickly and efficiently within a fast-paced environment
  • May be required to sit or stand for extended periods of time indoors and outdoors
  • Must be able to work nights, weekends, and holidays
  • Facility has intermittent noise

Responsibilities

  • Oversee daily operations (supervises to oversee operations and staff)
  • Open and close concessions and bars.
  • Monitor weekly food sales, supplies, and inventory
  • Maintain quality control and health standards
  • Work with management team to add new food and beverage products to menu, new marketing ideas and promos
  • Set up vendor accounts, communicate with sales representatives and suppliers
  • Inspect and stock equipment and food and beverage deliveries
  • Receive and relay customer complaints and suggestions
  • Coordinate with catering partners for special events and parties
  • Ensure sales transactions, reports, and nightly drops are reconciled and accurate
  • Ensure compliance with health, safety, sanitation, and alcohol awareness standards
  • Assist customers as needed with outstanding customer service
  • Operate an electronic cash register and credit card machine
  • Balance drawer and manage daily income
  • Operate dishwashing machine when necessary.
  • Complete special projects and daily assignments as directed by management
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