Food & Beverage Dining Specialist

Millennium Hotels and Resorts•Anchorage, AK

6d•Onsite

About The Position

Join the Team at Lakefront Anchorage At Lakefront Anchorage, hospitality is inspired by nature, adventure, and a true sense of place. Every guest experience is shaped by the beauty of Alaska and the warmth of genuine, welcoming service. About Lakefront Anchorage Located on the shores of Lake Hood, Lakefront Anchorage offers a one-of-a-kind setting where guests can take in breathtaking views of floatplanes, mountains, and Alaska’s natural landscape. As one of Anchorage’s most distinctive hotels, the property serves as a gateway for travelers seeking both adventure and comfort. With easy access to downtown Anchorage and nearby attractions, Lakefront Anchorage blends scenic surroundings with a relaxed, inviting atmosphere—creating an experience that is uniquely Alaskan. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: Passion for Hospitality – Delivering meaningful and memorable guest experiences; Entrepreneurial – Taking ownership and acting with agility; Innovation & Progressive – Continuously improving how we operate and serve; Solutions & Results Oriented – Staying adaptable and focused on results. These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role: F&B Dining Specialist As our you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. Your Impact You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
Proven leadership experience in hospitality or related industry
Ability to drive performance, accountability, and team engagement
Strong decision-making and problem-solving capabilities
Experience managing operations, budgets, or departmental goals
Demonstrated ability to lead through change and innovation
One to three years' experience as a manager or assistant manager of restaurant operations.
Current food handlers’ card and Taps card
Must be able to remain professional in all guests or employee interactions
Must have problem solving skills thinking out of the box to resolve customer complaints, lessening the financial impact on the food and beverage department.
Must be flexible, adaptable and dependable based on the needs of the hotel.
A basic understanding of a POS system.
Functional knowledge of Microsoft Office Suite.
Patience, tact and diplomacy.
Work as a productive team member by contributing positive energy.
Be professional and respectful in all interactions with guests and associates.

Nice To Haves

Requires lifting and carrying objects weighing up to 50 pounds.

Responsibilities

Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence
Supervise the day-to-day function of all Food and Beverage Outlet employees, facilities, sales and costs.
Assist in ensuring that restaurant complies with sanitation and safety standards for guests and associates.
Check that all equipment is in working order.
Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests.
Follow-up on work orders so repairs and maintenance of facility are completed on a timely basis.
Monitor product quality and guest satisfaction in restaurants.
Ensure that food quality is consistent, appealing, and prepared to guest specifications.
Interact with guests to obtain feedback on quality of service and food in outlet.
Manage challenging customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
Assist in the continual training of all staff members.
Establishes and maintains effective labor and employee relations.
Ensures that all service standards are met consistently.
Manages all Food and Beverage outlets.
Develop and maintain consistent standards for presentation and service.
Coordinate delivery of all amenity items.
Ensures corrective action is completed and delivered to the associates.
Table touching by greeting guests periodically.
Ensures uniform standards are consistently maintained.
Ensure equipment is properly maintained and repaired as needed.
Enforces all liquor laws and provides education.
Upholds all health and safety requirements.
Work as a valuable member of the team by resolving conflicts without blame.
Perform the duties of the position in a safe manner.
Be professional and respectful in all interactions with guests and associates.
Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow.