F&B Attendant- Omaha

Ho-Chunk, Inc.•Omaha, NE

9d•Onsite

About The Position

The Food & Beverage Attendant is responsible for delivering exceptional guest service by preparing and serving food and beverages in accordance with established quality, presentation, and food safety standards. This position creates a welcoming dining experience by accurately taking orders, preparing menu items, maintaining clean work areas, and ensuring every guest receives prompt, friendly, and professional service.

Requirements

Must be at least 19 years of age
High school diploma or equivalent
Strong customer service and communication skills
Ability to operate mobile devices, tablets, and touchscreen point-of-sale (POS) systems
Ability to multitask and work efficiently in a fast-paced environment
Commitment to delivering exceptional guest service and maintaining ethical standards
Ability to secure and maintain a Nebraska Gaming License

Nice To Haves

Previous food service, restaurant, server, or hospitality experience
Experience with cash handling and point-of-sale systems
Food Handler Certification
ServSafe Certification
TIPS Alcohol Certification

Responsibilities

Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
Deliver prompt, friendly, and professional service to every guest
Accurately take food and beverage orders while providing menu recommendations based on guest preferences
Prepare food and beverage items according to recipes, quality standards, and presentation guidelines
Review completed orders with guests to ensure accuracy and satisfaction
Process guest transactions and follow established cash-handling procedures
Maintain current knowledge of menu items, daily specials, and promotions
Clean, sanitize, and organize workstations in accordance with health department standards and company procedures
Maintain appropriate inventory and complete assigned side work throughout each shift
Ensure compliance with all food safety, sanitation, company policies, internal controls, and applicable government regulations
Participate in required meetings, training sessions, and ongoing development opportunities
Maintain a professional appearance and uphold exceptional guest service standards
Work collaboratively with team members to ensure efficient restaurant operations
Perform other duties as assigned