Food & Beverage Assistant Manager - Rocker

Alterra•Olympic Valley, CA

28d•$23 - $32•Onsite

About The Position

The Restaurant Assistant Manager supports the General Manager in overseeing daily operations, ensuring smooth service, and maintaining high standards for food quality, safety, and customer satisfaction. This role involves supervising and training staff, managing schedules, monitoring inventory, and assisting with financial performance goals. The Assistant Manager also addresses guest concerns, ensures compliance with health and safety regulations, and helps create an efficient, welcoming environment for both customers and employees. This position requires strong organizational skills, attention to detail, and the ability to lead a team in a fast-paced hospitality setting. About Rocker: Rocker is a lively restaurant and bar in The Village at Palisades Tahoe. It offers a full menu of local and regional dishes, from Latin-inspired tacos and loaded nachos to brunch classics, along with a wide selection of 13 local beers on draft and a full bar. Rocker is also a hub for après-ski activities, featuring multiple TVs for sports and ski movies, and is known for its happy hour specials, themed nights like Taco Tuesdays and Sunday Suppers, and prime seating to watch skiers and snowboarders.

Requirements

Able to communicate effectively in writing and verbally across all levels of the organization.
Excellent organizational and problem solving skills with the ability to handle multiple tasks.
Able to establish and maintain effective working relationships and interact with others
Working knowledge of computers including MS Office (Word, Excel, Outlook, Access) and POS system
Able to lead and direct employees and serve customers under intense conditions.
High School Diploma or GED
Three years experience in F&B operations, as well as knowledge of service standards, experience in a resort facility, high volume production operation related experience and/or training; or equivalent combination of education and experience
Two years management experience
Must have current drivers license and clean driving record.

Nice To Haves

Bachelor’s Degree

Responsibilities

Assist in overseeing daily restaurant operations to ensure exceptional hospitality, great employee experience, and achievement of business objectives.
Supervise and support a team of 30–50 employees, including scheduling, training, coaching, performance management, and employee development.
Ensure compliance with all federal, state, and local employment laws, including California labor regulations, company policies, and payroll procedures throughout the employee lifecycle.
Maintain a safe work environment by enforcing company safety standards, conducting routine inspections, and ensuring adherence to workplace safety procedures. This includes leading safety meetings and assisting with required trainings.
Deliver outstanding hospitality.
Maintain cleanliness and organization throughout all food and beverage areas, ensuring compliance with health department regulations, food safety standards, and company expectations.
Assist in managing inventory, ordering, and stocking of food, beverage, and operational supplies to maintain appropriate inventory levels and control costs.
Communicate clear written and verbal instructions to staff, ensuring consistency in service standards, operational procedures, and company initiatives.
Monitor operational performance, including labor costs, productivity, food costs, and service standards, while supporting continuous improvement efforts.
Perform and/or assist in all FOH duties including serving and bartending.

Benefits

Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
Healthcare options for both Seasonal & Year-Round employees
Generous discounts on outdoor gear, apparel, etc.
401(k) plan with generous company match
Free lift tickets, plus 50% off lift tickets
25%-50% discount at Food & Beverage locations at Palisades & Alpine
40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
Employee Assistance Program (EAP)
season passes for eligible dependents
free tram access