Food & Beverage Assistant Manager
About The Position
The Food & Beverage Assistant Manager will work under the supervision of the Food & Beverage Manager. This position is responsible for a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential food and drink offerings, as well as a variety of grab-&-go-style food options. This position will work day or night shifts and encompasses the responsibilities of a Barista, Bartender, Cook, and Food Server. These F&B team members prepare a variety of beverages, meal options, interact with guests, and assess guest needs and preferences to make menu recommendations. We encourage Bartenders to elevate the narrative within our story world by executing their job duties with a performative and creative flair.
Requirements
- Minimum 3 years management experience in entertainment/hospitality/operations environment
- Must be 21 years of age or older
- Proven work experience as an F&B Assistant Manager, Bar Assistant Manager, Assistant Food Manager or similar role
- Hands-on experience with point-of-sale systems
- Proven experience managing and achieving budgets
- Extensive knowledge of food service, liquor, bartending and service protocols
- Strong service skills and welcoming demeanor required
- Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays
- Adult + Child + Infant CPR, AED, and First Aid certification
- TIPS Certification
Nice To Haves
- Prior experience with visual merchandising preferred
- Bilingual, especially but not limited to English and Spanish preferred
Responsibilities
- Perform all job positions needed to operate a Food and Beverage location from food prep, drink prep, bussing, serving, cash register, etc.
- Deliver a memorable guest experience through exceptional customer service
- Perform job responsibilities with a creative flair that elevates the exhibition narrative
- Assist in the hiring and training of staff to provide a memorable and uniquely Meow Wolf level of service to guests
- Enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance
- Manage labor, productivity, quality control, and safety measures as established and set for site
- Carry out supervisory responsibilities in accordance with company policies and applicable laws
- Assist in planning and supporting promotional and special events in the venue, lounge, art gallery, corporate events, etc.
- Maintain all vendor and community relationships
- Assist in leading, developing, and managing a F&B team that encourages high Guest Service with talent growth and development
- Actively listen to and resolve complaints
- Work with the Scheduling Manager to ensure schedules are efficient and effective
- Set and maintain high standards of organization and cleanliness throughout the food and beverage locations including safe food handling
- Respond to injuries and emergencies appropriately
- Restock and replenish F&B inventory and supplies
- Work with the F&B Manager on inventory management and purchasing
- Remain knowledgeable on menu offerings and make recommendations based on guest preferences
- Collaborate with other team members to create and maintain a pleasant environment for guests
- Ensure staff is in compliance with all food and beverage regulations
Benefits
- Medical Insurance options: PPO & HDHP
- Dental and Vision Insurance
- HSA, HRA, and FSA options
- 401k Retirement Plan
- Company paid Life Insurance Policy and Disability Coverage(s)
- Voluntary Critical Illness and Life Insurance Policies
- Company Paid Employee Assistance Program
- Paid Parental Leave for 12 weeks
- Discount off Meow Wolf Gift Shop Merch and Cafes
- Admission to Meow Wolf attractions for employees and guests
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
