Food & Bev Closing Team Leader

Target•Saint Louis Park, MN

8d•$24 - $41•Onsite

About The Position

The Closing Food & Beverage team continues the momentum from the team’s day of hard work in Food & Beverage to finish strong; they take care of the guest until the doors close each night and help set the team up for success going into the next day. They have a deep understanding of each leader’s vision for their business, they prioritize through the eyes of the guest and have fun with the team while executing Food & Beverage closing routines. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Closing Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest-first and freshness culture, Food & Beverage business fundamentals, including department sales trends, freshness, food safety and quality, inventory management, item reliability, guest shopping patterns and pricing and promotional strategies, Executing closing routines and overseeing Food & Beverage operations with guidance from area and store leaders on procedure, process and team member concerns, Supporting daily/weekly stores workload to support Food & Beverage priorities and deliver sales goals, Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating and retaining and developing talent.

Requirements

Must be at least 18 years of age or older
High school diploma or equivalent
Previous retail and/or food experience preferred, but not required
Lead and hold others accountable
Communicate on multiple frequency devices and operate handheld scanners, and other technology as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Access all areas of the building to respond to guest or team member issues.
Interpret instructions, reports and information.
Accurately handle cash register operations as needed.
Climb up and down ladders if needed.
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others.
Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present.
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.
Ability to remain mobile for the duration of a scheduled shifts (shift length may vary)

Nice To Haves

Previous retail and/or food experience

Responsibilities

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.
Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Develop a collaborative partnership with your peer Food & Beverage Team Leaders for alignment on expectations, priorities, goals, and leading a great Food & Beverage Team
Lead the closing team to execute the closing tasks and routines while maintaining great guest service through store closing hours.
Understand sales goals and plans, and execute daily/weekly workload to deliver on department and store sales goals and guest engagement including merchandising, pricing, changes to salesfloor merchandise displays, sampling and promotions
With your direct leader’s guidance, lead an effective Food & Beverage team that strives to deliver the Food & Beverage standards with a focus on the closing team and processes
Assess backroom and sales floor areas of Food & Beverage and Food Service on a daily basis by walking F&B Standards to prioritize your business needs and identify closing priorities while leading the closing team through those tasks
At the direction of your direct leader, establish clear goals and expectations and hold team members accountable to those expectations.
Be a partner to the store leadership team through communication and collaboration to influence current sales performance and workload deliverables, leverage check-in and check-outs as daily connection points.
Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, cleaning routines and Food Safety policies and procedures.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices.
Lead and demonstrate a culture of executing all best practices learning; help close skill gaps through development, coaching and team interactions.
Lead team huddles to communicate evening focuses and trends, leveraging store reporting and HQ communications.
Develop and maintain relationships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained.
Remain up-to-date on relevant trends and products to educate team members.
Support your direct leader in the hiring and onboarding process of new team members.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws
Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect the store’s liquor license (if applicable).
Lead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and foster a productive partnership with your Starbucks district manager, following up on key takeaways from their time in your store (if applicable).
In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements or certifications (if applicable).
Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.
Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Address all store emergency and compliance requirements.
As a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs
Address all store emergency and compliance needs.
All other duties based on business need.