Food Attendant - Timbers

Four Winds Casinos Career SiteNew Buffalo, MI
Onsite

About The Position

Responsible for providing dining service to all guests in an efficient, courteous and professional manner, displaying a high standard of guest services. Promotes the following within the department and among all employees: Creates an atmosphere of fun for all casino guests. Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

Requirements

  • Strong interpersonal and communication skills required.
  • This position requires a Level 4 Gaming License.
  • Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
  • Ability to respond to common inquiries from other employees or guests.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense reasoning to variety of situations.
  • Regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear.
  • Frequently required to stand and walk.
  • Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
  • Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 75 pounds.

Nice To Haves

  • High school or G.E.D preferred.

Responsibilities

  • Delivers prompt, efficient and courteous service of food and beverages to venue guests in accordance with venue standards.
  • Performs necessary tasks to service guests, i.e., taking and filling all food and drink orders and assisting in maintaining guests dining area in a clean and neat manner.
  • Receives payment from food and beverage guests in a prompt and courteous manner.
  • Adheres to established cash control policies and procedures.
  • Utilizes point-of-sale system, quotes accurate pricing, gives correct change, accounts for all cash, charge, and complimentary sales according to established procedures.
  • Clears all tables, resetting them for new seating, ensuring tables are set in accordance with venue standards and guests achieving a pleasurable dining experience.
  • Maintains cleanliness of all side stations, responsible for stocking dishes, silverware, paper supplies and any other required items.
  • Answers any guest questions and refers them, if necessary, to appropriate management personnel.
  • Monitors guest alcohol consumption and responds accordingly.
  • Maintains professional grooming and appearance.
  • Keeps sight lines neat and organized.
  • Sweeps or mops as necessary.
  • Serve ice water as necessary.
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