Hotel Glorieta | Food and Beverage Supervisor

Schulte Hospitality Group•Santa Fe, NM

1d•Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Food & Beverage Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.

Requirements

Minimum of High School education
Minimum of two (2) years in restaurant/bar experience leading shifts without supervision
Ability to communicate effectively verbally
Team player
Ability to exceed expectations of guests and team members
Ability to multi-task
Ability to work flexible hours and shifts
Knowledge of local alcohol serving practices and standards
Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

Nice To Haves

Alcohol awareness certification preferred

Responsibilities

Oversee all Food & Beverage operations, including restaurants, front of house, banquets, and catering
Lead, supervise, train, coach, and develop Food & Beverage staff, supervisors, managers, and captains
Recruit, interview, hire, onboard, and train employees
Direct daily staffing, scheduling, assignments, priorities, and operational coverage
Ensure exceptional guest service and prompt resolution of guest concerns
Maintain high standards for food quality, beverage quality, presentation, and service
Oversee Executive Chef and kitchen operations to ensure food quality and consistency
Manage restaurant, banquet, and catering operations and execution
Oversee banquet and catering planning, staffing, and event operations
Develop, review, and approve restaurant, banquet, and catering menus and pricing
Develop liquor and wine selection, pricing, and procurement strategies
Manage inventory, ordering, purchasing, and product procurement
Monitor Food & Beverage budgets, revenues, expenses, labor, payroll, and inventory costs
Drive profitability and cost-control initiatives across all Food & Beverage operations
Develop and implement departmental strategies, goals, and operational plans
Ensure compliance with brand standards, brand programs, menus, and strategic partner requirements
Ensure compliance with health, safety, sanitation, hygiene, and food-handling standards
Partner with Sales and Director of Sales on F&B minimums, selling guidelines, sales strategies, and marketing initiatives
Evaluate food products, service standards, employee performance, and operational execution
Maintain a positive, engaged, and collaborative team environment
Address employee concerns, performance issues, and conflict resolution
Oversee opening and closing procedures
Support ongoing maintenance and capital planning for Food & Beverage physical assets
Provide hands-on operational support as needed
Perform other duties as assigned to support business objectives

Benefits

Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!