Food and Beverage Supervisor
About The Position
Ideally situated along the picturesque Napa River, near vibrant Oxbow Public Marketplace, the Culinary Institute of America , and lively downtown Napa, River Terrace Inn is the ultimate Wine Country destination. Inviting rooms and suites with calming river views and warm fireplaces welcome guests back after days spent exploring the Valley. The Inn provides Napa visitors with accommodations that feel like home while staying true to Wine Country’s chic, boutique aesthetic Our restaurant ALBA Bar & Cafe is open daily for breakfast, and small bites in the evening at the Bar. We also have (3) private rooms for banquets & catered events. River Terrace Inn A day in the life... The Food & Beverage Supervisor is a senior front-of-house team member who works closely with the Restaurant Manager to ensure outstanding guest service, smooth daily operations, and high standards of cleanliness, presentation, and efficiency. You’ll lead by example, support and train servers, and help maintain the restaurant’s ambience, reputation, and profitability. You will report to the Restaurant Manager. This is a Full-time position; please expect some weekend, holiday, and evening shifts.
Requirements
- Prior experience as a server in a restaurant, ideally with some leadership or supervisory responsibilities
- Excellent interpersonal and communication skills
- Strong organizational skills; ability to multitask especially during busy service periods
- Solid knowledge of food & beverage service standards and health/safety regulations
- Reliability, punctuality, professional demeanor
- Ability to work flexible hours, including nights, weekends, and holidays
- Basic math skills; familiarity with POS systems is a plus.
Responsibilities
- Greet guests warmly; ensure menus, specials, and wine/food knowledge are up to date.
- Monitor flow of service: take accurate orders, ensure timely delivery of food and drinks, check guest satisfaction, handle guest issues or complaints with tact.
- Prepare tables with settings, clear finished plates, calculate bills, accept and process payments.
- Mentor and train junior servers on standards of service, menu items, safety, and cleanliness.
- Assign sections, side work, and monitor performance to ensure consistency.
- Serve as a liaison between servers and kitchen/bar to ensure orders are accurate and timely.
- Assist in expediting food during rush hours, ensuring quality and presentation standards.
- Enforce hygiene, food safety, dress code and personal appearance policies for the team.
- Ensure dining areas are clean, organized, and properly set up for service (table settings, décor, ambiance).
- Assist in overseeing the dining area, stepping into managerial duties when the Manager is off-duty or occupied.
- Help with daily operations: opening/closing, pre-shift setup, and shutdown.
- Help set up and oversee special events, group bookings, or banquets, ensuring service and food quality meet guest expectations.
- Flexibility to fill in gaps or take on additional responsibilities if needed.
- Leads by example; positive attitude
- Attentive, detail-oriented with a focus on guest satisfaction
- Able to handle pressure and fast-paced environment
- Strong teamwork and problem-solving mindset
Benefits
- competitive wages
- Pay on Demand
- a 401k savings plan which you will be eligible to join after 90 days of employment
- free daily family meal
- Noble House Team Member and Family & Friends Rate discount Program at Noble House properties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
