Food and Beverage Supervisor- Hotel Peter and Paul
About The Position
We are seeking a Food & Beverage Supervisor to lead the front-of-house team across our cafe, bar, and coffee program. In this role, you are responsible for running smooth, high-quality shifts, coaching servers, bartenders, baristas, hosts, and runners, and making sure every guest receives attentive, polished service from the first greeting to the final check. The ideal Food & Beverage Supervisor is a hospitality-driven emerging leader who is equally at home on the floor during a packed weekend service and at the host stand coaching a new team member. They set the tone with energy, composure, and high standards, communicate clearly with the kitchen and bar, and make quick, sound decisions when the dining room is at its busiest.
Requirements
- 2+ years of restaurant or hotel food and beverage experience, including 1+ year in a supervisory or lead role preferred
- Proven ability to lead, motivate, and develop a diverse front-of-house team
- Strong working knowledge of POS systems, cash handling, and end-of-shift reconciliation
- Knowledge of food, wine, beer, and cocktail service, with the ability to coach others on recommendations
- Food Handler's certification and TIPS certification required or ability to obtain promptly
- Excellent communication, conflict resolution, and decision-making skills under pressure
- Basic understanding of labor scheduling and cost controls
- Flexible availability, including early mornings, evenings, weekends, and holidays
- Passion for hospitality and for building a positive, high-performing team culture
Responsibilities
- Supervise and support servers, bartenders, baristas, hosts, food runners, and bussers during assigned shifts
- Lead pre-shift meetings covering menu updates, specials, 86'd items, reservations, VIPs, and service priorities
- Step into any front-of-house position as needed to maintain service quality during peak periods
- Monitor service flow, table turns, section balance, and ticket times, coordinating closely with the kitchen and bar
- Engage with guests on the floor, resolving concerns and service recovery situations in real time with empathy and discretion
- Train and coach team members on service standards, menu knowledge, POS procedures, and upselling techniques
- Ensure compliance with responsible alcohol service laws, ID verification, and health and food safety regulations
- Oversee opening and closing procedures, including cash handling, POS reconciliation, tip reporting, and shift reports
- Monitor inventory levels, par stock, and supplies, communicating ordering needs to F&B leadership
- Assist with scheduling, labor management, and timekeeping accuracy to support budget goals
- Provide performance feedback, and support recruitment and onboarding
- Coordinate with hotel departments such as the front desk and events on guest requests, groups, and special occasions
- Maintain cleanliness, safety, and presentation standards across the dining room, bar, and service stations
Benefits
- Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 60 days of employment
- Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 60 days of employment
- 401(k) retirement plan with employer match after 90 days of employment
- Annual Paid time off: 10 vacation days, 4 Personal Days
- Louisiana mandated paid sick leave
- Ash Hotel & F&B discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
